Serendepico - Milano

Toilets barely working and super dirty. Food was quite expensive for a small portion and not very good. The service was terrible and the waiters treated us poor... read more Toilets barely working and super dirty. Food was quite expensive for a small portion and not very good. The service was terrible and the waiters treated us poorly from the start.

Very unhelpful waiter with a beard and a dirty coffee bar, they brought us cups unwashed from women's lipstick read more Very unhelpful waiter with a beard and a dirty coffee bar, they brought us cups unwashed from women's lipstick

Never go there! One of the worst restaurant experiences we had in Italy. The menu displayed outside clearly showed a Margherita pizza for €8. When we received t... read more Never go there! One of the worst restaurant experiences we had in Italy. The menu displayed outside clearly showed a Margherita pizza for €8. When we received the bill, we were charged €12. After we complained, the staff told us that the menu outside was a lunch menu and that dinner prices were different. If that is the case, the correct dinner prices should be clearly displayed outside. This felt misleading and unacceptable. The staff were extremely unfriendly and showed no interest in helping customers. Communication was poor, and we felt completely ignored when we raised our concerns. The pizza itself was terrible. It did not seem freshly made in the restaurant. In fact, we saw someone bring the pizza from outside and hand it to the restaurant staff. The quality was awful: doughy, soggy, and lacking flavor. Without exaggeration, it was the worst pizza we ate during our entire trip to Italy. The restaurant was also not clean, and the overall atmosphere felt neglected and unprofessional. There are many excellent restaurants in Milan. Unfortunately, this is not one of them. I would not recommend this place to anyone and would never return.

Everything, absolutely everything, was amazing! We were served by Alessandro, a super friendly, polite, and kind guy. We were looking for a place to have lunch... read more Everything, absolutely everything, was amazing! We were served by Alessandro, a super friendly, polite, and kind guy. We were looking for a place to have lunch after 2:30 pm (it's worth mentioning that it's quite difficult to find a restaurant with a kitchen open at that hour) and we were lucky enough to find this excellent place. The food and its quality (everything 100% homemade; we ordered gnocchi with pesto and a parmigiana), the dessert, the service, the prices, and the spectacular view were all fantastic! We'll definitely be back next time we're in town!

Great place to sit outside with castle views and people watching whilst enjoying a nice cold beer. We didn’t eat on this visit but the menu prices seemed very r... read more Great place to sit outside with castle views and people watching whilst enjoying a nice cold beer. We didn’t eat on this visit but the menu prices seemed very reasonable especially considering the location.