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Contribute Feedback What User likes about Housepitality Family:
This restaurant is located by a beautiful lake, offering a scenic dining experience. It's a great spot for happy hour, and I highly recommend trying the jalapeño hush puppies - they were delicious. The wine selection is good as well. For dinner, I had the clams and shrimp which were very tasty. The only improvement I can suggest is adding a baguette to soak up the sauce. View all feedback.
What User doesn't like about Housepitality Family:
I had a 2:15 reservation at the restaurant. When we arrived, the waitress informed us that we could either scan the menu with our phones or choose the traditional service. We opted for the traditional service, which we later found to be a good decision. After looking at the paper menu, we realized that we had been given the dinner menu and the entrée my partner wanted was no longer available. We requested the lunch m... View all feedback.
The customer service experience we received while dining at the boathouse was terrific. Our server Mackenzie greeted us with a warm smile and knowledge of the menu options. She ensured we were taken care of often and made sure that if we had any issues with anything, we would not hesitate to let her know.
Great evening out with family. Delicious meal, great service from Hani (waitress) and supporting staff, followed by very delightful greeting from male manager at the table. ?
The view of the reservoir from the restaurant was excellent. server kelly and emre were attentive and had good personalities. food quality and portions were good. recommend the Calamari Appetizer. I'm sure we're back.
This is such a beautiful place it is a shame that the new owners are turning what should be a realaxing experience into a exasperating event. No server takes your order. Must be ordered on a device. Food does not come at correct time. It took our group over 2 hr.s to complete their meals, due to being served at different times. I got a margarita which was watered down. The food was over 5/10 at best. My recommendation is, if you go, enjoy the deck. Get something simple. Not a quality culinary experience. I hope they can regroup, because it is such a nice place. I will not buy food there again under the current system. Oh, to top things off that, 20% gratuity is automatically added in. Service minimal.
The lake view and staff are great! The food was hit and miss, the Toast branded online ordering is problematic, it took 15 minutes of trying different browsers to finally get results. Waitress finally brought an IPAD so we could put our food and drink orders in. Food delivery from kitchen was fast and efficient once we got the orders into the toast online system. Our orders were hit and miss, probably need to try some different items next time. (yes, we probably will be coming back)