Kweilin - Midlothian
Kweilin
Description
At this local Chinese restaurant, the dining experience offers a mix of highlights and challenges. While some patrons praise the quick and friendly service, a notable number have expressed dissatisfaction with cold meals and long wait times, both for takeout and in-house dining. Despite these issues, the menu boasts comforting and flavorful dishes like chicken curry and chef special mini spring rolls, making it a favored choice for many. Clean facilities and a cozy atmosphere enhance the appeal, although frustrations over service and temperature issues leave some wondering if a return visit is worthwhile.
Feedback
Brilliant local Chinese takeaway. Staff always very friendly and food is great. You can sit in as well which is a nice bonus. Very reasonably priced for food and drinks. Always first choice when we are looking for Chinese food.
Ordered chips curry sauce and rice and got home rice was stone cold and found a black hair in chips. when calling Chinese to try resolve issue, making things more difficult they asked us to bring back the food which was already plated up back into the original boxes which were in bin, messy and not nice to have to do. When arrived at shop no apology what so ever or care that food was cold said they wouldn’t give us full money back and guy serving was arrogant and unapologetic. Won’t be back.
Poor customer service that left a bad taste in my mouth and that’s without talking about the food. Ordered two portions of chips and curry sauce and one portion of rice to collect, upon getting home (1 minute drive) I was astonished to find my rice stone cold and to make matters worse finding a black hair in beside my partners chips and curry sauce. When trying to resolve this issue the man on the phone asked me to re-package all the food and take it back. Man in shop was very rude and only offered part of a refund and never once apologised. Won’t be back!!
This is a solid place to get a Chinese takeaway from. Our meals of choice which are always tasty: lemon chicken sweet and sour shredded beef spare ribs egg fried rice Is very consistent and well priced. Would mark it 5 star but they don’t accept card and you don’t get free crackers if you pick two mains and rice.
I read other reviews and noted how many delivery customers complained about waiting time. One even suggested 'sitting in ' to eat as it might be quicker. Well, my advice is don 't! After waiting 1 hour for our starter to arrive, my party and I upped and left after paying for the drinks we had consumed, and went to an Indian cuisine restaurant in the nearest town, Dalkeith. Read my review of that establishment, if you can find it. Sitting in is just as long, if not longer, as ordering food for delivery. We will not be going back there. Neither will we be ordering food for delivery. The sad thing is, the food is good.
Menu PDF
FAQ
More information
QR-Code for the menu

