Reviews - Kfc

I stopped by for a quick and affordable meal, placed my order at the kiosk, and noticed that my order was the only one on the screen. However, the staff at the... read more I stopped by for a quick and affordable meal, placed my order at the kiosk, and noticed that my order was the only one on the screen. However, the staff at the front seemed preoccupied with fulfilling delivery orders, which appeared to be a slow and tedious process. To add to the frustration, a loud delivery driver barged in and demanded his order be prepared immediately, even though he had just arrived. It wasn't until a manager intervened and pointed out the long wait time for my order that the staff realized their mistake. They quickly threw together my order, which had been sitting on the shelf for a while, and handed it to me. The staff should prioritize efficiently managing their resources to prevent neglecting in-store customers for delivery orders. Additionally, they need to address pushy delivery drivers and encourage them to wait their turn, instead of rewarding aggressive behavior with faster service.

I was visiting Middlesbrough from Whitby and decided to get the 10-piece bargain bucket from this restaurant. However, when I got back to Whitby and opened the... read more I was visiting Middlesbrough from Whitby and decided to get the 10-piece bargain bucket from this restaurant. However, when I got back to Whitby and opened the box, I found only 9 pieces of chicken and 2 fries. The food was dry and seemed like it had been sitting there for days. It was a disappointing and unpleasant experience, and I felt like they had ripped us off. I would not recommend this restaurant to anyone.

The young woman who took our order at the restaurant was extremely impolite and seemed disinterested in helping us. The drive-thru service was incredibly slow e... read more The young woman who took our order at the restaurant was extremely impolite and seemed disinterested in helping us. The drive-thru service was incredibly slow even though there weren't many customers.

I seen a boy with curly really light brown hair kinda long on the top. Mullet. blue eyes. About 5’8-5’10.Play around and be disgusting with the food. I could of... read more I seen a boy with curly really light brown hair kinda long on the top. Mullet. blue eyes. About 5’8-5’10.Play around and be disgusting with the food. I could of sworn I seen him spit in the gravy. All in all very terrible experience. I didn’t want to eat my food after seeing that boy. But despite that awful experience my food was okay, a bit cold.

We were exploring some new places in Middlesbrough one day of our staycation (Teessaurus Park and RSPB Saltholme check them out! and wanted to pick some food up... read more We were exploring some new places in Middlesbrough one day of our staycation (Teessaurus Park and RSPB Saltholme check them out! and wanted to pick some food up to eat in the park. We recently realised that you can order in advance on the app and it worked really well for us. As you get close to KFC you can check in on the app, so they get your order ready and when we arrived our food was ready and waiting for us. Our food was hot and tasty, we like the zinger burgers and wings. I tried the spicy rice for a change (a new side option and it was nice, not great, but a very filling option as a side. KFC chips are always very bland now, so definitely remember to pick up some salt and peppers sachets to season. Staff were friendly what little interaction we had with them! We would definitely do this again, if ever in the area.

I had a disappointing experience at the restaurant for the second time. I ordered a boneless banquet, 2 large popcorn chickens, and a stuffing stacker, but inst... read more I had a disappointing experience at the restaurant for the second time. I ordered a boneless banquet, 2 large popcorn chickens, and a stuffing stacker, but instead of the stuffing stacker, I received a single chicken burger. It was supposed to be a double, but they got my order wrong. I won't be returning to this restaurant again.

Terrible. I ordered a boneless banquet at 6:37pm and it finally arrived at 7:04pm, it seems like they had to slaughter the chicken first. This is my second time... read more Terrible. I ordered a boneless banquet at 6:37pm and it finally arrived at 7:04pm, it seems like they had to slaughter the chicken first. This is my second time here and the experience was just as disappointing as before.

I visited this takeaway food place on a Friday with my grandchildren and I have to say it was the worst experience I've ever had. The service was terrible even... read more I visited this takeaway food place on a Friday with my grandchildren and I have to say it was the worst experience I've ever had. The service was terrible even though the restaurant was empty. I had to ask for coffee because it was sitting out and getting cold, and I am still waiting for sugar. The kids' drinks were never served and we had to ask for them. Our food was missing items and we did not feel like we were getting value for our money. In times of crisis, KFC needs to improve their service, train their staff better, and provide better value for the money. I will not be returning.

Usually good, this time poor, the gravy was very thin almost watery. Chicken was dark , overcooked and dry. Fries had more eyes than a box of spiders. read more Usually good, this time poor, the gravy was very thin almost watery. Chicken was dark , overcooked and dry. Fries had more eyes than a box of spiders.

Just got home from kfc drive through North Ormesby Middlesbrough, after having to park up in bay 2! I had ordered a single Twister and 3 piece of chicken and a... read more Just got home from kfc drive through North Ormesby Middlesbrough, after having to park up in bay 2! I had ordered a single Twister and 3 piece of chicken and a Twister box meal.... I opened my food bag to my devastation on discovering my 3 piece was three chicken drumsticks for around £5.50 for three scraggy dark meat drumsticks which BTW went straight in the bin I wouldn't even give the local stray a drumstick they are that cheap and nasty! In my understanding you are supposed to get a variety of chicken pieces! You know the breasts the white meat??? Those! Absokuteky disgraceful to think that that is OK to charge some one £5.50 for 3 chicken drumsticks which I never eat, wouldn't even buy them from a supermarket to cook myself.... The Twister wrap had been on a diet! The wrap was huge and could hardly find the fling inside of it! After spending £16 I am sat wondering what I can have to eat! That isn't right is it??? Massive massive wide berth AGAIN! only had just gone back after a 6 month wide berth... I really wouldn't be sad to see these shops close... The batter on chicken is definately not the same as back in the 90's......it is not OK!!!

I had a positive experience with both the food quality and customer service at this restaurant. The staff was friendly and helpful, and the dining experience wa... read more I had a positive experience with both the food quality and customer service at this restaurant. The staff was friendly and helpful, and the dining experience was excellent as always. While I did encounter a minor issue with some of the younger staff members recently, it was quickly resolved, likely thanks to their training program. Overall, not a bad place at all - I would definitely recommend it.

The staff at KFC were welcoming, polite, and helpful. My order was correct and the food was hot and satisfying. This is a large and successful restaurant chain.... read more The staff at KFC were welcoming, polite, and helpful. My order was correct and the food was hot and satisfying. This is a large and successful restaurant chain. Keep up the good work! Thank you.

Wonderful dining experience every time I visit. The food is always delicious and the service is top-notch. The staff goes above and beyond, especially when deal... read more Wonderful dining experience every time I visit. The food is always delicious and the service is top-notch. The staff goes above and beyond, especially when dealing with rude delivery drivers.

Wait £15 for two mini-füllburger in barbecue bay 1, nothing came l, drove back thru drive thru they apologise and give me two portions of chips, perfect example... read more Wait £15 for two mini-füllburger in barbecue bay 1, nothing came l, drove back thru drive thru they apologise and give me two portions of chips, perfect example for good customer skills