Reviews
What Juanita Quiroga doesn't like about Pollo Tropical:
The churrasco trio was not worth the price. It was nothing like what was advertised. The meat portions were extremely small and hardly resembled actual meat. The chicken was overcooked and dry, especially the dark meat. The sausage was too spicy for my liking. I will not be purchasing this dish again and would not recommend it to others. The only positive aspect of my visit to this restaurant was the polite employee... View all feedback. What Eric Chang likes about Pollo Tropical:
Great tasting chicken, very fresh at this location. These guys get a lil overflowed at certain times but the wait is worth it and they work super hard to make it happen as fast as humanly possible. Manager's lead hand is a pro. View all feedback.
Reviews from various websites
This pollo is always fast, friendly and good food. I've been to a bunch of drive thru PT, and this one is by far the best one I've been through. They put the FA...
read morePollo Tropical may take a while to make your order. Pre-order food on app, safe times. Time accordingly to eat at Pollo Tropical any location. This location has...
read moreBest Pollo Tropical location ever, from customer service to cleanliness and food quality . I have been in basically almost every one and this is the best so far...
read moreI was recommended this location by a local. They said the good is just better. They have local moms doing the cooking and they live what they do. It was very go...
read moreService was quick and the food was delicious, I love pollo tropical black beans so much
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read moreTerrible service. Never fails. Missing items, wrong items, employees are either stoned out of their minds or just don't care to simply do their jobs. They alway...
read moreGreat tasting chicken, very fresh at this location. These guys get a lil overflowed at certain times but the wait is worth it and they work super hard to make i...
read moreThe worst Pollo Tropical in all of Miami, you ask for an order and they serve you when they want, they never comply with the Schedule. Today I made an order onl...
read moreThe staff at this location needs to be retrained or replaced. TERRIBLE service. This is not the first time I?ve had a negative experience with this same person....
read moreThis is the third time we've been to Sweetwater Pollo Tropical, they have no chicken again! Isn't Chicken what they're famous for? And the cashier has a very ba...
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