Max's Restaurant - Metro Manila

..meh rating not because of the food but because of the appalling and irritating service a waiter has shown. we called in to advise of a forecasted 12pax table reservation for lunch, ended up that the final head count was 14pax so i asked the waiter to 'please' get another placemat and utensils for just one more and his response was ' bakit, ilan po ba?!' with that smug on face that i'd like to wipe off with a FLAIL! so i returned the bitchiness by saying 'i just need one, IS THERE A PROBLEM?!' he turned to get my request but he did NOT seem happy to serve it, AT ALL! he should not be in customer service if he cannot at least do good w/ his job.

70+ years of Max goodness! FOOD 3.5 It must be over 5 years since my last visit to a Max's restaurant and have ignored it until now. I have to say I was slightly impressed with their fried chicken. It has a unique crisp and flavour that's its trademark.  CHOPSEUY PLATTER (250+ PHP) A quarter chicken and a pastry bowl of vegetables. It's a delicious combo and it also includes a glass of pepsi or iced tea and a caramel bar. SERVICE 3.0 Tonight it seemed well staffed and managed fairly well. There were only a few tables occupied during our visit. AMBAINCE 3.5 Fairly decent for the price point and tables are evenly spaced and booth seat comfortable with adequate spacing. Interior is bright enough yet soothing. eater.ph

Food was consistent, but the service in this branch was horrible. It took over an hour to get some dishes out as some of my companions were already finished eating when one of the plates arrived. The staff seems like they're undermanned, with everyone scrambling. Service definitely needs to improve! Food Quality: 3.5 Service Quality: 1.5 Ambiance: 3.0 Overall Quality: 3.0 Cheers, Chef Jay

Max's is a usual go-to restaurant when I crave for fried chicken, that's relatively cost-efficient. Did you know though that they also serve budget-friendly clubhouse sandwich? ???? Had this sandwich one dinner time, while my friend ordered their Budget Meal. This meal consisted of a perfectly cooked quarter of a chicken, macaroni salad, rice, a caramel bar for dessert, plus iced tea. Very filling, and not bad for around PHP200. Service was just fine--not too personal, not cold either. This branch is not one of the best, but overall experience was satisfactory enough.

No doubt, I'm a big fan of Max's. The visit to this branch this time was quite disappointing. Tofu con Lechon was dull when served and I had to tell the service crew that something was wrong with how they served it. They brought it back 'correctly dressed' but the tofu and 'lechon' was nowhere close to the usual well-fried dish. Then came the all-day breakfast bangus dish - sunny side up egg not done well. My wife's pancit luglug did not taste as usual and the noodles, broken. The place was full but, as I always say, during tough times, this is when you see how truly good one is; in this case, this restaurant - - - but not this time for this branch of Max's. Watch out! ...especially when you see the restaurant packed or starting to get packed with people. To Max's, franchised or not, consistency is key... Sorry, with us coming in hungry and looking forward to the usual satisfying meal at Max's, this certainly changed quite a bit of our interest. Note: this is not the branch at Bonifacio Stopover.