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11/16 was my 3rd visit in 4 months to this establishment. Every single time has been a disappointment and a call to complain. Tonight 11/17, my 4th visit was fo... read more 11/16 was my 3rd visit in 4 months to this establishment. Every single time has been a disappointment and a call to complain. Tonight 11/17, my 4th visit was for them to replace my 2 dinners from last night. I will never eat there again. My cooking is better and less hassle.

It seems like this restaurant is doing well enough that they don’t feel the need to prioritize customer service. I arrived at 11:00 AM on a Saturday when they w... read more It seems like this restaurant is doing well enough that they don’t feel the need to prioritize customer service. I arrived at 11:00 AM on a Saturday when they were supposed to open, but when I got there, I was left standing at the door with no one acknowledging my presence. I tried calling, but they didn’t answer the phone. When I finally reached someone, they informed me that they were understaffed and couldn’t open the doors yet. It would have been helpful if they had put up a sign or at least communicated with those of us waiting outside. The customer service was very disappointing. It feels like the staff sets their own hours instead of following the restaurant's schedule. I ended up calling another location and went there instead.