Jean's - Meridian

Excellent service! I have never seen such exquisite and friendly staff. Our waiter never stopped. He did an excellent job. When I get out of nursing school, I W... read more Excellent service! I have never seen such exquisite and friendly staff. Our waiter never stopped. He did an excellent job. When I get out of nursing school, I Will definitely be back to see him!

ITS THE POOR CUSTOMER SERVICE AND BAD ATTITUDE FOR ME!!!!! ESPECIALLY COMING FROM ALAN THE OWNER AND FACE OF THIS ESTABLISHMENT!!!! I had a terrible experience... read more ITS THE POOR CUSTOMER SERVICE AND BAD ATTITUDE FOR ME!!!!! ESPECIALLY COMING FROM ALAN THE OWNER AND FACE OF THIS ESTABLISHMENT!!!! I had a terrible experience at Jean's today. I had not been rude with him , so I did not understand why he was starting to get rude with me. I expressed that I had been a frequent and valued (at least I thought so prior to this) customer who brings large crowds of other customers with me on a regular basis 10-15 people, but based on this experience today I may have to reconsider. I stated to my friend sitting next to me that I was leaving. Alan repeatedly told me I've got to do what I've got to do! And do what ever you need to do with a serious attitude of I don't care if I lose yours and your friends' service or not. Which was a shock to me, because he usually does much better than this when it comes to customer service. In that moment I felt that our business did not matter to him one way or the other. Since when is this acceptable behavior of someone who is essentially in the business of service. I understand if you have a rules to abide by, but as the owner of a company you also have to remember to provide great customer service and that the customer is always right even when you believe they are wrong because WITHOUT THE CUSTOMERS YOU HAVE NO BUSINESS!!!!! This is just customer service 101!!!!!! You must find a way run a business, have rules, but first and foremost PROVIDE GREAT CUSTOMER SERVICE AND PROFESSIONALISM!

This were first time in the new location.The food were still delicious. The hostess were very friendly when you come in. The young lady who took my order were f... read more This were first time in the new location.The food were still delicious. The hostess were very friendly when you come in. The young lady who took my order were friendly and thanks me for coming and to come back again.

The food and service at this restaurant is excellent. The meat and three options, as well as the homemade desserts, are all outstanding. read more The food and service at this restaurant is excellent. The meat and three options, as well as the homemade desserts, are all outstanding.

I was in Meridian for a couple days looking for a job. My Airbnb Host had suggested this restaurant. I was not disappointed!! The food is old Southern comfort f... read more I was in Meridian for a couple days looking for a job. My Airbnb Host had suggested this restaurant. I was not disappointed!! The food is old Southern comfort food and DeeLicious!!!! The wait staff was friendly and the food was served fast! And Vera wasthe best waitress! I highly recommend Jean's!!!