Fourk - Mentor

Eating was not impressed. my man is vegan, and had only 2 main courses choice. that sounds good, but the roasted spaghetti quesh was not good. Carrot Slave was terrible. red carrots were pasted, house meat was blanched. don't go back. very disappointed from eating. service was excellent. the waitress was there. o

There was really nothing horribly wrong with our dining experience. But there was definitely something missing. There was no character or personality to the restaurant. Although the place was practically empty when we arrived, the service was slow and apathetic. When I had to raise my voice twice to summon the waitress for another drink, it was over for me. The menu was intriguing with some different selections and I enjoyed the salmon I ordered. My dining partner wasn't happy with the city chicken, but more a matter of taste than preparation. At the end of our meal, the waitress seemed to be hurrying us off, assuming we didn't want dessert. It was a special occasion, but next time we'll go to a tried and true place and save the experiments for another time.

This was our second time visiting this restaurant. The first time was on Mother's Day and we had to wait over 2 hours to receive our meals from a ridiculously limited menu. Staff is atrocious, left hand does not talk to the right-hand and all are completely and totally clueless. We were told they had no lettuce that day yet we saw several other people eating salads. If you are seated in the wrong place, you will freeze under a cold air vent and they will not move you. Staff does not listen when you enter your order. The second time we went they refused to seat us at the door even though I showed them a confirmed reservation made through OpenTable several weeks beforehand. So users of OpenTable should be aware! A confirmed reservation is only a request at this restaurant, it does not guarantee you anything and you may be met with hostility. Staff at the door was very rude and after much arguing, they finally accommodated us. To their only credit, the manager and one waitress did try to make things right. It is unfortunate, because the food is slightly above-average and taste. Not worth risking a third try when you live in the Cleveland area with so many choices.

The server was very nice and helpful. we were there early and it wasn't crowded. we will be back!

We had a reservation. First person arrived and was waiting at bar. Second person arrived and they went to check in. It was over 10 minutes until someone came and seated us. Waitress was only one on floor and again, over 10 minutes when she came by to say she would be right with us after checking other party out. After 15 minutes wait barmaid came and took Oder. She took over waiting on us rest of evening. Again when other 2 joined us long wait to place drink order so we placed food order at same time. Good finally arrived and was good. We came back after not coming since Fourks opening where we experienced the same issues. Reason we came back was someone gave gift card. Owners or managers were seen walking back and forth from kitchen area to office but at no time did theses 2 gentlemen approach patrons or jump in and help. We went to oatio to see band and bar handled waiting on patrons well. There were children- obviously family clearing bottles and cups Definitely will only come for band but not for restaurant. All I can say is good luck- see this place not lasting with service like this- hope you can survive onbar traffic when band plays.