Cimas - Memphis

They were really short staffed. The food was extremely basic and the chicken sausage was rubber. I will not be dining here for a while. read more They were really short staffed. The food was extremely basic and the chicken sausage was rubber. I will not be dining here for a while.

I made reservations on OpenTable over a month ago and when we arrived we were told they had not been serving dinner for over a month. No one bothered to call us... read more I made reservations on OpenTable over a month ago and when we arrived we were told they had not been serving dinner for over a month. No one bothered to call us to cancel the reservation.

Stayed at the hotel, had to order room service on our Anniversary, due to no water. Cimas seemed like a great restaurant. Ordered 2 **** Mary's, only got one. O... read more Stayed at the hotel, had to order room service on our Anniversary, due to no water. Cimas seemed like a great restaurant. Ordered 2 **** Mary's, only got one. Ordered Avocado Toast, Chilaquiles Verde, Anson Mills Grit bowl and 4 pieces of bacon, only got 2 pieces. Then to top it all off, nobody would answer the phone. We couldn't walk down to tell them we were missing items, No water to shower. Too expensive to be making simple mistakes.

Went for a date night with my gf. Tables are generally easy to get. We had the table overlooking the Hernando de Soto bridge with the light show going off every... read more Went for a date night with my gf. Tables are generally easy to get. We had the table overlooking the Hernando de Soto bridge with the light show going off every half an hour. Food menu is small but the dishes are well prepared. We had the seabass with crabmeat and it was delicious. I also tried their non-alcoholic cocktail and really liked (definitely worth a try). The best part is to spend some time at the amazing rooftop bar after the dinner. They have indoor space/lounge that works perfect during the winter time.

I used to work at this restaurant, and if it weren't for my efforts, they would have been closed for two years instead of one. They struggle to keep good staff... read more I used to work at this restaurant, and if it weren't for my efforts, they would have been closed for two years instead of one. They struggle to keep good staff due to poor management. The organization is very lacking, and prices are too high. I often had to negotiate with customers because they frequently ran out of inventory. It was embarrassing to tell guests, "I don’t set the prices," especially when so many complained about them. Charging five dollars for a canned soda or a bottle of water is excessive. They opened new franchises and transferred staff from the original location without providing replacements. While the food was good, the management was weak, which is part of the reason they've been closed for a year. The kitchen staff did not wear gloves, and I often had to make my own food or have it specially prepared. The rooms lacked any special charm. I held multiple roles as a barista, server, and room service attendant, but my extra efforts were neither recognized nor compensated. It was difficult to say no to guests, which made me feel obligated to fulfill those additional responsibilities. Despite these challenges, my dedication to hospitality helped me connect with the guests.