Cimas - Memphis

I used to work at this restaurant, and if it weren't for my efforts, they would have been closed for two years instead of one. They struggle to keep good staff... read more I used to work at this restaurant, and if it weren't for my efforts, they would have been closed for two years instead of one. They struggle to keep good staff due to poor management. The organization is very lacking, and prices are too high. I often had to negotiate with customers because they frequently ran out of inventory. It was embarrassing to tell guests, "I don’t set the prices," especially when so many complained about them. Charging five dollars for a canned soda or a bottle of water is excessive. They opened new franchises and transferred staff from the original location without providing replacements. While the food was good, the management was weak, which is part of the reason they've been closed for a year. The kitchen staff did not wear gloves, and I often had to make my own food or have it specially prepared. The rooms lacked any special charm. I held multiple roles as a barista, server, and room service attendant, but my extra efforts were neither recognized nor compensated. It was difficult to say no to guests, which made me feel obligated to fulfill those additional responsibilities. Despite these challenges, my dedication to hospitality helped me connect with the guests.

I arrived only to discover that the restaurant was closed for renovations. There were no signs indicating this anywhere, and there was no information available... read more I arrived only to discover that the restaurant was closed for renovations. There were no signs indicating this anywhere, and there was no information available on Google about the temporary closure.

My wife and I decided to visit this restaurant, which had received great reviews, hoping to find a nice place to eat and stay. However, as we weren't hotel gues... read more My wife and I decided to visit this restaurant, which had received great reviews, hoping to find a nice place to eat and stay. However, as we weren't hotel guests, we were turned away from a table and offered seats at the bar instead. We took a seat and looked over the brunch menu, but when my wife tried to order a mimosa, we were informed that they didn't have any champagne available. Unsatisfied, we left. If you're looking for brunch, I'd recommend the Peabody instead—it's fantastic!

Just had the most disappointing time here. Our server was AWESOME and set up for total failure. They were out of 3/5 appetizers, 2/4 sides, and 2/4 entrees. The... read more Just had the most disappointing time here. Our server was AWESOME and set up for total failure. They were out of 3/5 appetizers, 2/4 sides, and 2/4 entrees. They were out of lemonade. I ordered a glass of cava which took 20min to get and was room temperature. The replacement glass of sparkling wine was flat. There were only 2 other parties in the entire restaurant one a single and the other a 4 person and my steak and fries took 55min. I ordered the steak medium and received it well done. At this point I just called it a day and asked for a box and the check so I could get my kid some dinner in our room since they were out of everything and get her to bed.The ambiance and view of the bridge was the only redeeming factor. For a $60 meal it was one of the more negative dining experiences I've had. We should have walked down the street to anywhere else.

I made reservations on OpenTable over a month ago and when we arrived we were told they had not been serving dinner for over a month. No one bothered to call us... read more I made reservations on OpenTable over a month ago and when we arrived we were told they had not been serving dinner for over a month. No one bothered to call us to cancel the reservation.