Applebee's - Memphis

When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things o... read more When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things on their menu that I really liked. I often ordered French onion soup along with the strawberryvinaigrette chicken salad, or the fettuccine Alfredo with grilled shrimp. Occasionally since then I've dropped into anApplebee's and ordered those items. Then tonight, I was served this. I think it's supposed to be French onion soup. That's anactual slice of Swiss cheese just plopped on top of a slice of bread on a bowl of beef soup with onions. The cheese wouldn'tmelt and was...chewy. The salad wasn't quite right either. I gave them the option to try again on the soup. Instead they tookit off the bill. So they know they're serving substandard food. Not unhealthy, but unappetizing. I didn't ask to speak to amanager, but in most restaurants if you send something back they immediately know about it and come over to check on you.Tonight, no one came over to check on me. They've clearly quit caring. I certainly won't be back to this location, and it willprobably be awhile before I give the chain another chance. They went into a nosedive about 10 years ago and pulled out. Rightedtheir ship. Seems like maybe someone has stepped away from the controls again.

The power went out in my area. My son was hungry so we went out for dinner. After getting turned away at one restaurant, ignored at another, I went through a dr... read more The power went out in my area. My son was hungry so we went out for dinner. After getting turned away at one restaurant, ignored at another, I went through a drive through. I saw Applebee's and took a chance. Best decision was my last unfortunately. We weregreeted and seated in a timely manner. Our server Mr. Christopher was AMAZING! Drinks ???? were on point! My son was satisfiedwith his late night carbs. ???? I will definitely be back often.

The guy waiter was friendly and funny. The young lady who brought drinks was nice and efficient. Food was really good and they had Motown like music playing whi... read more The guy waiter was friendly and funny. The young lady who brought drinks was nice and efficient. Food was really good and they had Motown like music playing which we all enjoyed. It was super cold inside and would be nice if they served coffee or hadcoffee cups for hot water instead of styrofoam. But overall good experience.

Requested seating at the bar. Half dozen used glasses and napkins scattered throughout. Waited 12 minutes and finally asked the hostess if there was a bartender... read more Requested seating at the bar. Half dozen used glasses and napkins scattered throughout. Waited 12 minutes and finally asked the hostess if there was a bartender there. She finally came out of the kitchen to serve my squadron reunion. Bar sink was cloggedand she used a toilet plunger near us to attempt to clear it. She then grabbed a rag and soaked up the dirty water andproceeded to ring out the water onto the floor drain. I knew then that I would not order food here. She started to wash glassesin a 3 compartment sink but never used the third compartment which is supposed to be for sanitizing. With COVID still aroundthat should be a must. I was an award winning manager of Marriott hotels and restaurants and saw several violations that thelocal health department would frown upon. Apple Bee's has had a sharp decline in quality for years and this restaurant iskeeping up with this trend. I only gave 1 star because zeros weren't an option.

Came here to grab a bite to eat and some drinks when I say Kadeidra H is the best server I had. Very nice and friendly and took care of my table in a timely man... read more Came here to grab a bite to eat and some drinks when I say Kadeidra H is the best server I had. Very nice and friendly and took care of my table in a timely manner. Ask for her if you come.