Applebee's - Memphis

When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things o... read more When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things on their menu that I really liked. I often ordered French onion soup along with the strawberry vinaigrette chicken salad, or the fettuccine Alfredo with grilled shrimp.Occasionally since then I've dropped into an Applebee's and ordered those items.Then tonight, I was served this. I think it's supposed to be French onion soup. That's an actual slice of Swiss cheese just plopped on top of a slice of bread on a bowl of beef soup with onions. The cheese wouldn't melt and was...chewy. The salad wasn't quite right either.I gave them the option to try again on the soup. Instead they took it off the bill. So they know they're serving substandard food. Not unhealthy, but unappetizing. I didn't ask to speak to a manager, but in most restaurants if you send something back they immediately know about it and come over to check on you. Tonight, no one came over to check on me. They've clearly quit caring.I certainly won't be back to this location, and it will probably be awhile before I give the chain another chance. They went into a nosedive about 10 years ago and pulled out. Righted their ship. Seems like maybe someone has stepped away from the controls again.

When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things o... read more When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things on their menu that I really liked. I often ordered French onion soup along with the strawberry vinaigrette chicken salad, or the fettuccine Alfredo with grilled shrimp. Occasionally since then I've dropped into an Applebee's and ordered those items. Then tonight, I was served this. I think it's supposed to be French onion soup. That's an actual slice of Swiss cheese just plopped on top of a slice of bread on a bowl of beef soup with onions. The cheese wouldn't melt and was...chewy. The salad wasn't quite right either. I gave them the option to try again on the soup. Instead they took it off the bill. So they know they're serving substandard food. Not unhealthy, but unappetizing. I didn't ask to speak to a manager, but in most restaurants if you send something back they immediately know about it and come over to check on you. They've clearly quit caring. I certainly won't be back to this location, and it will probably be awhile before I give the chain another chance. They went into a nosedive about 10 years ago and pulled out. Righted their ship. Seems like maybe someone has stepped away from the controls again.

The food is good and our server was delightful. You could tell she was going to make sure everything was to our liking. She handled bar orders and all of her ta... read more The food is good and our server was delightful. You could tell she was going to make sure everything was to our liking. She handled bar orders and all of her tables. She was great. An extra plus that night.Vegetarian options: Several optionsKid-friendliness: Kids menu and crayons to colorParking: Parking on all three sidesWheelchair accessibility: Handicap parking in front with a ramp, then ramp inside for wheelchair accessibilityDietary restrictions: Gluten options on the menu are notated for easy access

When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things o... read more When I was in New Hampshire earlier this year the small town I was staying in had limited options for dining. One of them was Applebee's. I found a few things on their menu that I really liked. I often ordered French onion soup along with the strawberryvinaigrette chicken salad, or the fettuccine Alfredo with grilled shrimp. Occasionally since then I've dropped into anApplebee's and ordered those items. Then tonight, I was served this. I think it's supposed to be French onion soup. That's anactual slice of Swiss cheese just plopped on top of a slice of bread on a bowl of beef soup with onions. The cheese wouldn'tmelt and was...chewy. The salad wasn't quite right either. I gave them the option to try again on the soup. Instead they tookit off the bill. So they know they're serving substandard food. Not unhealthy, but unappetizing. I didn't ask to speak to amanager, but in most restaurants if you send something back they immediately know about it and come over to check on you.Tonight, no one came over to check on me. They've clearly quit caring. I certainly won't be back to this location, and it willprobably be awhile before I give the chain another chance. They went into a nosedive about 10 years ago and pulled out. Rightedtheir ship. Seems like maybe someone has stepped away from the controls again.

The power went out in my area. My son was hungry so we went out for dinner. After getting turned away at one restaurant, ignored at another, I went through a dr... read more The power went out in my area. My son was hungry so we went out for dinner. After getting turned away at one restaurant, ignored at another, I went through a drive through. I saw Applebee's and took a chance. Best decision was my last unfortunately. We weregreeted and seated in a timely manner. Our server Mr. Christopher was AMAZING! Drinks ???? were on point! My son was satisfiedwith his late night carbs. ???? I will definitely be back often.