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Contribute Feedback What Mélinda likes about Shake Shack Melville:
I placed order for hamburger well done. man which was working there yesterday forgot and gave hamburger with some pink spotsMy hamburger was well medium!! I did love my seltzer View all feedback.
What E Lee doesn't like about Shake Shack Melville:
Used to order here regularly, but the last two times got watery stomach upset to use euphemism. The double shack burger and cheeseburger were definitely the cause, because leftovers the next day had same result. They have open kitchen, and from what I've observed the cleanliness there leaves something to be desired. View all feedback.
Kid-friendliness: This restaurant is very kid-friendly.
Shake Shack is one of the places where I love the burgers etc. and really enjoy eating them. Real hand flatterers and very well made too. And so I was traveling a bit off the beaten path with friends and ended up in Melville.Tastes may vary and so this is almost certainly just a subjective insight, but it appealed to me and everything was flawless. I felt very comfortable as a guest.
Update: changing my rating to good. I’m happy with the corporate response. Was refunded my order and gave me $15 to my next order. Understood that things happen and may no be entirely their fault as the Uber driver was involved with the delivery. I will say I was very very impressed with the quick response to make things right. Very rare these days you get that out of a large corporation! Well done shake shack!Dont order delivery from here. Food always cold. This time the Drinks missing. Called the store and no one picked up all night. Called the Uber driver who this store partnered with basically not their problem. Even tipped her $10 bucks!!! Said they didn’t give her drinks…on the receipt had the drinks…no cares to check that? As I said something goes wrong…can’t contact anyone for issues..
Great meal and we were served by Michelle who is so sweet and
First time dining there.Good burger joint, modern style ordering.Food was good.Reminded me of Five guys,which I like.We'll be back.