Chipotle Mexican Grill - Medford

#10 - Mexican - Medford, Salads , French
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.5 / 5 (11470 reviews)

Description

This Chipotle location offers a diverse menu, including standout options like the exceptional tofu sofritas, perfect for those seeking plant-based meals. While dining in often results in a delightful culinary experience, online orders frequently leave much to be desired, with inaccuracies and inconsistencies in both delivery and takeaway. A commendable staff, particularly a dedicated employee with blue braids, enhances the in-person experience. Despite its delivery shortcomings, patrons still rave about the food quality and the hardworking team, earning the restaurant a solid five-star rating for its commitment to customer satisfaction and flavorful meals.

Last update: 12.07.2026 from: Zac

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★ 3.5 / 5 from 11470 reviews
zac-harris-1
23.04.2026

I feel like you get a more consistent and better tasting burrito if you order it inside as opposed to the app. I enjoy the convenience of the app but not the consistency of the food when you use it. I gave the place 5 stars because the burrito I had I went in to order it and it was made correctly and it was really good. My only complaint would be they were out of a lot of ingredients and they had to keep walking all around to get fresh for the bar.

aerin-chiang-2
23.04.2026

Worst Chipotle ever! I spent $24 for two bowls, and it's running out of tomatoes. Only a few lettuces were left when I ordered. They didn't reduce the price or replace by others ingredients.

josh-por-1
23.04.2026

Chipotle as a restaurant business is pretty great, but this particular location is only worth 3 stars because the staff, food quality, and the cleanliness is inconsistent. Usually good, but occasionally it's not a pleasant experience. Chipotle as whole sources good ingredients and the food is usually fresh so it's one of my favorite chains. Wish this location was more consistent.

dogo-lover
23.04.2026

If I could give it a 0 star I would girl with blue hair was very disrespectful rolling her eyes cursing and talking about customers like we can’t hear her. One girl gave me a good portion of food and guy next to her said stop putting a lot and I thought it was up to my liking. Guacamole is always brown like it’s been out all day and don’t even get me started on the unfit managers! Store needs a better team.

nastasha-mcaden
23.04.2026

Sooo on a cooperate level it's terrible to see them making bank while the workers slave, with that being said, there were personal online orders being taking, app orders being taken and in person orders being taken with only 3 employees. They were doing the best they could, I waited 30 minutes for my food but as I waited I watched people complain about the pick up orders not being ready observing the same work conditions as I did. with no compassion. A young lady with blue braids(loved) took cha

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