Dunkin' - MEDFIELD
Dunkin'
Description
The Dunkin' Donuts located inside the Mobil Gas Station on Route 109 in Medfield offers a mixed bag of experiences. While some patrons celebrate the friendly, efficient service, accurate orders, and convenient takeout options, others lament frequent customer service failures, long wait times, and overcharging concerns. Issues like dirty surroundings, broken payment systems, and staff communication hinder the overall ambiance. Despite its small marquee and lack of seating, this spot has carved a niche for locals. However, the inconsistency in service leaves customers torn, raising questions about whether it’s truly a hidden gem or a service nightmare.
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This restaurant has the worst customer service, they always claim they don't have items when they are busy. They only seem to serve one person at a time. Overall, I rate the food, service, and atmosphere as 1 out of 5.
I am extremely disappointed with the declining quality of Dunkin' Donuts' bakery products. The smaller donuts are made with inferior ingredients, leading to serious buyer's remorse. It seems like it's hard to find a decent donut these days.
I recently had a disappointing experience at this Dunkin' Donuts location. I usually pay around $3.83 for a small hot coffee and a donut at other Dunkin's, but the lady with an accent at this location charged me about $5.00. I suspect she may have overcharged me deliberately, thinking I wouldn't notice. I'm not sure if the extra money is going into her own pocket or to the store itself. Either way, I was left feeling frustrated and disappointed, especially since I have always left her a tip in the past. From now on, I will be more cautious and aware of the prices when paying at this location.
I really enjoy this Dunkin' location, and the service is top-notch. They offer takeout options for breakfast meals, with prices ranging from $1 to $10 per person. The restaurant does not have indoor or outdoor seating, but they do offer takeout and delivery services. Unfortunately, curbside pickup is not available.
Menu PDF
FAQ
More information
QR-Code for the menu
