Velopops - Matthews

Good works deserves good recommendation, I appreciate the effort of Mrs Peggy Abbott for helping me managed my trading account. Profits are been made weekly as... read more Good works deserves good recommendation, I appreciate the effort of Mrs Peggy Abbott for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later Email: [hidden email] WhatsApp +1(505) 481-0270..

Great ice cream pops! Tried one flavor but I'll be back to try many more. This place is incredibly clean and the service was great! read more Great ice cream pops! Tried one flavor but I'll be back to try many more. This place is incredibly clean and the service was great!

I really wish I could leave 5 stars, however, I cannot extend that courtesy. I reached out to Velo Pops catering for services during my wedding. The initial res... read more I really wish I could leave 5 stars, however, I cannot extend that courtesy. I reached out to Velo Pops catering for services during my wedding. The initial response was prompt and provided the detailed information needed. I responded back to the email with requested information pertaining to the event. After countless attempts to speak with someone and book my wedding date, no response. I called the store and was told the owner would give me a call back…that never happened…I called the phone number listed to call in the initial email…no response…I also sent several correspondence to the catering email with not much luck there either. A teammate finally responded to one of my emails being very apologetic about the mishap and assured me the owner would be reaching out to book my event. This teammate was the only reason I was still open to doing business with them because of his willingness to help and the empathy shown. Nevertheless, here we are less than 60 days out from my wedding and I have yet to speak to anyone to book services. I understand the demands of the summer, and granted what I would like to consider professional grace. I’m truly heartbroken and looked forward to offering this treat to my wedding guest. Catering services is listed as a service provided, if this isn’t the case it should not be offered. It is absolutely unprofessional and no excuse for this type of failed communication. Especially when a patron is reaching out through several channels of communications. As of today, I have yet to hear anything back from Velo Pops as it relates to my September wedding.

I sampled the natural homemade ice pops at this restaurant, and I was impressed. The fruit pops are vegan, and some of the cream pops are too. I chose the pinea... read more I sampled the natural homemade ice pops at this restaurant, and I was impressed. The fruit pops are vegan, and some of the cream pops are too. I chose the pineapple and coconut flavor, and it reminded me exactly of a piña colada. It was absolutely delicious!

I really wanted to give Velo Pops a five-star review, but unfortunately, I can't. I reached out to them for catering services for my wedding, and while their in... read more I really wanted to give Velo Pops a five-star review, but unfortunately, I can't. I reached out to them for catering services for my wedding, and while their initial response was prompt and informative, things quickly went downhill. After I provided the details for my event, I attempted to follow up several times to secure my wedding date, but I received no response. I even called their store and was assured that the owner would return my call, but that never happened. I tried the phone number given in the initial email, but still heard nothing back. I also sent multiple emails to the catering address with minimal success. Eventually, a team member did respond to one of my emails, apologizing for the oversight and assuring me that the owner would reach out to finalize the details. This team member's helpfulness and empathy is the only reason I considered continuing to work with them. However, with less than 60 days until my wedding, I still haven't heard from anyone to book the catering services. I understand that the summer season can be busy, but I expected better communication. I'm very disappointed, as I was looking forward to treating my wedding guests to Velo Pops. If catering services are advertised, they should be readily available. It's unprofessional and unacceptable to have such poor communication, especially when a customer is reaching out through multiple channels. As of today, I still have not received any information from Velo Pops regarding my wedding in September.