Chuck E. Cheese - Matteson

I wasn't very impressed with my experience at the restaurant. The staff seemed young and lacked professionalism. The countdown for Chuck E. to make an appearanc... read more I wasn't very impressed with my experience at the restaurant. The staff seemed young and lacked professionalism. The countdown for Chuck E. to make an appearance was pointless since he never showed up after that.

I was really disappointed with the cleanliness of this restaurant. It was evident that the employees were more focused on texting on their cell phones than on m... read more I was really disappointed with the cleanliness of this restaurant. It was evident that the employees were more focused on texting on their cell phones than on maintaining a tidy environment, which showed a lack of care.

This restaurant is a good spot if you’re involved with gangs or want to be. I felt really uncomfortable and worried for my safety while I was there. It reminded... read more This restaurant is a good spot if you’re involved with gangs or want to be. I felt really uncomfortable and worried for my safety while I was there. It reminded me of when Show Biz Pizza used to be a safe place for kids.

I had a fantastic visit here with my grandkids! There are plenty of games to play, and the food is quite good. While the prices are a bit on the high side, the... read more I had a fantastic visit here with my grandkids! There are plenty of games to play, and the food is quite good. While the prices are a bit on the high side, the staff is incredibly helpful and friendly. I especially love the ball toss game! My grandkids had an amazing time!

I encountered several machines that were either broken or out of tickets. When I arrived, I waited in line for about 20 minutes. The overall morale was quite lo... read more I encountered several machines that were either broken or out of tickets. When I arrived, I waited in line for about 20 minutes. The overall morale was quite low. Despite the line having five people, other employees, including managers, were endlessly chatting with the cashier while we waited. I can easily see this place closing down soon; it just takes one person to get sick. I wouldn’t eat their food even if they paid me. The employees seem indifferent, and I certainly wouldn’t trust them with food. If the staff put in more effort, perhaps they would be rewarded with better opportunities.