Chuck E. Cheese - Matteson

#17 - Seafood - Matteson, American, Pizza
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Chuck E. Cheese

Chuck E. Cheese
3.7 / 5 (1506 reviews)

Description

**Restaurant Review: A Mixed Bag Experience**

This family-oriented eatery offers a range of gaming options and delicious pizza, with a well-stocked salad bar and friendly staff. However, experiences vary significantly; some patrons have expressed concerns about cleanliness and professionalism among the younger staff. While the restaurant is a potential venue for children's birthday celebrations, a lack of presence from the featured mascot and security issues have made certain guests uncomfortable. To avoid crowds and ensure attentive service, early visits are recommended. Overall, the restaurant can be enjoyable for families, particularly during quieter hours, but improvements are needed in service consistency and cleanliness.

Last update: 17.01.2026 from: James

Feedback

★ 3.7 / 5 from 1506 reviews
delores-m-dog5
28.04.2024

I wasn't very impressed with my experience at the restaurant. The staff seemed young and lacked professionalism. The countdown for Chuck E. to make an appearance was pointless since he never showed up after that.

james-c-office754
28.04.2024

This restaurant is a good spot if you’re involved with gangs or want to be. I felt really uncomfortable and worried for my safety while I was there. It reminded me of when Show Biz Pizza used to be a safe place for kids.

qreynolds-firefighte
04.05.2023

I visited around noon, and the restaurant was completely empty, so we basically had the place to ourselves. They had a decent selection of games, and everything was clean. The food would have been fresh if we had ordered anything, as we were the first ones there. I can already tell I'll be hooked on playing there with my child, and I definitely plan to return early because it was such a pleasant experience to have the entire place to ourselves.

james-g-horse8
28.04.2024

I was really disappointed with the cleanliness of this restaurant. It was evident that the employees were more focused on texting on their cell phones than on maintaining a tidy environment, which showed a lack of care.

karen-m-reed
23.04.2024

Should be called YUCK E CHEESE!! THIS PLACE IS DISGUSTING!!! DO ANY OF YOUR EMPLOYEES KNOW HOW TO SANITIZE ANYTHING??! TABLES..CHAIRS..DOOR HANDLES..GUMMY AND STICKY..JUST NASTY!! AND BAD ATTITUDES .AND CLUELESS EMPLOYEES

FAQ

You can also enjoy gluten-free dishes at the place.

You can watch major sporting events on a screen / TV right in the joint.

More information

Suggested nearby restaurants.