Dunkin' - Massillon
Dunkin'
Description
A neighborhood Dunkin' blends dependable convenience with uneven execution. Regulars enjoy friendly cashiers, fast drive‑thru service and standout treats—donuts and frozen beverages—making it a handy stop for commuters and quick lunches. However, experiences vary: order mistakes, inconsistent coffee quality, occasional rude management and rare cleanliness lapses are reported. Mobile ordering and app use are available but not flawless. Expect quick, sweet options, but be prepared for mixed service and quality.
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Best donuts ever ?
I go here often on my lunch breaks to grab a quick Iced Coffee. The service is always friendly. Well for the most part. However there is a GM that's there sometimes that gives nothing but Attitude. I ask for less Ice in my coffee and she told me she's going to charge me more because I was using product. I didn't appreciate that Attitude but I still go back.
I really need you guys on food to please read. 3 times in a row now I have online ordered black pepper WAKE UP WRAPS. The bag clearly says “WW” And I keep getting black pepper croissant sandwiches. I do not like croissants. Please do better. Other then that everything else you guys do is perfect
Best Dunkin team on most days. Very busy location so order ahead on the app. Like all places sometime a person just doesn't show..they still work with a smile.
The service was disappointing, and it felt like the staff wasn't taking their jobs seriously. They were unprofessional and seemed to be acting inappropriately, which made the experience unenjoyable. I wouldn't recommend going there.
FAQ
More information
QR-Code for the menu
