Arby's - Massillon
Arby's
Description
Arby's has earned a reputation for great food, yet experiences can vary significantly by location. While some customers praise specific items like the new Wagyu burger and the Ultimate BLT sandwich for their quality and taste, others express frustration over long wait times, incorrect orders, and poor service. A few staff members stand out for their attentiveness and friendliness, enhancing the overall experience. However, operational inconsistencies, particularly during late hours, leave some patrons questioning their loyalty. Overall, it seems that while Arby's can deliver delightful meals, service issues can tarnish the experience.
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Got regular arby's sandwich with sauce. Delicious! Curly fries tasted old, barely warm
This is a bad Arby's. They got my order wrong and didn't really seem to care much. Plus I'm pretty sure my roast beef had been cooked much earlier today. Usually it's one of the better fast food places but stores like this really lower the brand standards.
I was unsure where to dine tonight, so I ended up at Arby's. I used a $6 coupon for the roast beef meal and asked them to make it a deluxe with leaf lettuce, tomato, and mayonnaise. That was honestly the best sandwich I've ever had at Arby's! It was incredibly delicious, and I made sure to compliment the sandwich maker. Thank you for the fantastic experience! The evening sun streaming through the window was a lovely bonus!
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