Subway - Markham
Subway
Description
In an intriguing mix of praise and criticism, the restaurant experience at this Subway location leaves diners with varied impressions. While some guests have faced delays and mismanagement, including poorly executed orders and unsatisfactory food quality, others have lauded attentive staff and excellent customer service. Notably, the friendly demeanor of a particular employee, Sulton, received high commendations for his sandwich-making skills and willingness to assist customers. Despite some setbacks, particularly concerning order accuracy and food preparation, the establishment's reputation is buoyed by loyal patrons who appreciate the fresh offerings and overall cleanliness of the space.
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Shout out to my guy Soltan. Professional and enthusiastic employee with outgoing service. Best subway location I’ve been to.
We arrived quite late, unsure if the restaurant was still open. The woman on duty was in the process of closing but kindly invited us to come in for last orders. She was very friendly and accommodating. The food was just as great as it always is at Subway.
I placed a mobile order to avoid waiting in line, but it took 30 minutes for them to prepare my order, despite the restaurant not being busy. I was stuck waiting inside while they served other customers. Additionally, I requested my sub to be grilled, but they refused because it was on herb cheese bread, which is not an issue at other locations. The manager really needs to address this with the staff. Overall, it was a disappointing experience.
On June 27th, 2022, at 8:30 p.m., I had a great experience at the restaurant. Sulton, a young man, was friendly and polite, demonstrating excellent customer service skills. He also has a talent for making sandwiches—each one was cleanly prepared and beautifully presented. I will definitely be returning!
It's my husband's favorite wrap place. I visit at least twice a week to pick up steak and cheese wraps for him, and he absolutely loves them! This Subway is friendly, clean, and they prepare delicious, fresh wraps!
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