Ramona's Kitchen - Markham
Ramona's Kitchen
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Make sure you are ready to adhere to the guidelines: 1. Limited to 75 minutes seating time 2. One coffee refill only 3. Hot water and lemon available for $1.99. The quality of the food takes a back seat when the host fails to treat their customers with importance. This can impact the overall dining experience and make it difficult to fully enjoy the meal.
Romanos is my favorite restaurant. All of the food is delicious and definitely worth the wait on weekends. The eggs benedict is especially outstanding, but all of the dishes are above average. The owners, servers, and even Jimmy the cook are always very pleasant. This restaurant is a must-try.
The owner/manager of this restaurant always serves up fantastic food that never fails to impress. Whether you're stopping in for breakfast, lunch, or dinner, you're sure to enjoy your meal. The new outdoor patio is also a wonderful addition, especially during the COVID-19 pandemic. Thank you for your innovative decision to create this outdoor space.
We came for breakfast, the eggs were not cooked (whites were raw! . We sent it back the servers were livid. They said they would just put it in the oven to cook it longer. Totally inappropriate! When we brought it up to the manager ramona herself, she claimed they don’t remake dishes, only reheat in the oven. That’s not a way to enjoy breakfast. Please go to a restaurant that values its costumers and serves food that is properly cooked . Most restaurants would remake eggs when not properly presented, not put the dish you already ate from in the oven to reheat.
We placed an order with Uber Eats, but encountered several issues. Only part of our order was delivered and after multiple attempts to resolve the issue, we were told to pick up the remaining food from the restaurant. Despite being promised that the food would be cooked fresh, we were met with defensive and rude behavior from the manager, who blamed the error on the driver. Uber Eats partially refunded our money, but the experience was still disappointing. The manager's disrespectful attitude and the poor quality of the food we received have left us with no desire to return to this restaurant. It's a shame, as we used to enjoy the food and had recommended it to others. This lack of concern for customers and unprofessional treatment is unacceptable.
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