Onezo Tapioca - Markham

Found myself coming in here because I always go to M cha bar just a couple stores down. Wanted to try something new. Walking in, the shop was tiny, can't really dine-in more for take-out only. First time here, so I decided to order their fruit tea with onezo pearls and mr. Tran decided to order their onezo milk tea with pearls after debating if he should get that or their brown sugar dirty milk tea. Got our order within 5 minutes of waiting, and took my first sip. It was okay, I mean I had better fruit teas, but this one tasted exactly like passion fruit green tea with mixed fruit inside. Took a sip of mr. Trans milk tea and it was bland, not the greatest. Their homemade tapioca was soft and chewy, I think that was the highlight of our drinks. I don't think I will come back anytime soon.

Expectation vs reality, $9 for this horrible mixture. Not only it looks like a disaster but also tastes terrible

Very fun bubble tea shop. If you like variety of tapioca options this is a great choice for you to be able to choose customizable color and flavors of tapioca. If you have a weird thing like me where you want to have your drink a fun color, there are many taro/purple options that are unique tasting and fun. The sweetness level is a bit higher than expected. I ordered 25% sugar and would say it is easily 50% at Cha Time for sweetness. The tapioca is extra chewy and the texture is really different than other places, in an enjoyable way.

I love the strong flavour of their tea and their bubbles. I couldn’t give them five stars though because I’ve been wanting to try their rose bubbles, but each time I go, they do not have it available.

I reached out to onezo through Facebook yesterday because my birthday wasn't entered in their system and my birthday is today. They responded very quick and added my birthday to their system so I can claim my free birthday rewards. I didn't expect to have my free drink for today. Above and beyond customer service!!!