Chatime - Feedback
Reviews
Was User at Chatime a mag?
I absolutely adore this Chatime! I frequent this establishment regularly and the owners always welcome me by name and have my favorite drink memorized. The staff is incredibly friendly and it's a wonderful place to visit. I highly recommend it! View all feedback.
What User dislikes about Chatime:
I have the order wrong, the server was rude-no excuses, charged. 60c extra. employees need a lection in customer service. do not recommend loading. P.S. the problem was not with the employee in the training that took the order, I am appalled that the poor to be trained is now being accused. the hire and bad customer service of the trainer should be adjusted. if this lady is the owner, I'm sorry for the employees and... View all feedback.
Reviews from various websites
Last update : 18.09.2022
I love this place. I come here weekly and the service is great. Every drink I've tried, even if they usually weren't what I would go for, still taste amazing. Highly reccomend!
Comfortable atmosphere and consistent drinks. Staff are quick and nice. Variety of choices!
I absolutely adore this Chatime! I frequent this establishment regularly and the owners always welcome me by name and have my favorite drink memorized. The staff is incredibly friendly and it's a wonderful place to visit. I highly recommend it!
Very happy with the service! The man helping me with cashing out was so friendly and nice.
I have the order wrong, the server was rude-no excuses, charged. 60c extra. employees need a lection in customer service. do not recommend loading. P.S. the problem was not with the employee in the training that took the order, I am appalled that the poor to be trained is now being accused. the hire and bad customer service of the trainer should be adjusted. if this lady is the owner, I'm sorry for the employees and customers.
Chatime offers a charming atmosphere with friendly staff that many customers adore, often being greeted by name and enjoying their customized drinks. However, an inconsistent service experience has been noted, with slow order fulfillment and occasional mix-ups that frustrate regular patrons. While the menu allows for delightful customization, including sugar levels and toppings, some customers express confusion over modification rules. Furthermore, delivery orders frequently face cancellations, leaving fans disappointed. Despite these hiccups, loyal visitors appreciate the quality beverages and frequently return, though improved efficiency and consistency in service could elevate the overall experience.
Good Rated Restaurants near Maple
★ 4.3 / 5 (2080 reviews)Salads American North AmericanBig Bone Bbq Wicked Wings
Keele Street 10040, L6A 1G3 Maple, CA
★ 4.0 / 5 (1052 reviews)Asian Vietnamese Tea Soup FishPho Vaughan
119-9421 Jane St, Maple, Canada
★ 4.2 / 5 (2727 reviews)Afghani Middle EasternBamiyan Kabob
9671 Jane St, Maple, Canada