Subway - Maple Valley
Subway
Description
At this Subway location, diners have encountered a stark contrast in service and quality. One end of the spectrum reveals disheartening experiences, marked by long wait times, unfulfilled orders, and cleanliness issues—leaving many patrons disappointed. However, amidst this chaos, a standout employee named Amber shines brightly, providing exceptional service and ensuring that the food remains fresh and appealing. While some customers lament missing ingredients and poor management, others recognize Amber’s professionalism and warmth, making them hopeful for future visits. This duality reflects a restaurant in need of consistency amidst its chaotic operations.
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As for parking, it's very convenient—just pull up to the front, or you can find plenty of parking just a little further back. It's a kid-friendly spot as well!
The ingredients were prepped so amazingly and beautifully laid out. Everything looked fresh and clean. The employee Amber was a breath of fresh air for a subway worker. She was so pleasant and kind. Bless her!!! So many times I have gone into a subway and was met by mean scouring faces angry to be working there. Regardless of anyone’s situation- to be kind in a service/hospitality position should be the expectation in our country. Amber is doing it right!!! Thank you to the owners of this store for making smart hires like her :
When I went in it was extremely busy but, an employee named amber was able to help all of us in a timely manner. she was extremely professional even when she was short staffed, the food was fantastic, and the place was very clean compared to other food places in the area, would come here again.
I had a good time staff is awesome I will definitely come backKid-friendliness: They care about there customers
Waited in the restaurant for my sandwich for 35 minutes even though I mobile ordered it and it was flagged as ready. Only one employee on duty and he was a 17-year-old trying his best. This store has gone downhill and it 's currently rated by the department of health as okay . Very dirty. Obviously poorly managed. Won 't be coming back.
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