KFC - Mansfield
KFC
Description
KFC on Lexington Avenue offers a mixed experience. Many praise the food’s quality, freshness, and flavorful options, highlighting friendly and attentive staff who make visits enjoyable and personal—especially memorable for families. However, some customers report inconsistent service, with slow order fulfillment, poor communication, and occasional rudeness from employees and management. Issues with cold or greasy chicken and unresponsive customer support have also been noted. Despite these challenges, this location remains a favored fast-food option for its taste and signature recipes, with some acknowledging recent improvements in food quality and overall value amid rising prices.
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Feedback
I visited and was served by a guy named Jeff. He was courteous, professional, and assisted me in determining the right amount of food for the number of people I was feeding. The food was hot and fresh. I enjoy going to fast food restaurants when the experience is seamless. They did an excellent job!
The drive-thru was a bit congested, but they managed to process everyone efficiently, and my order was accurate.
The food was quite impressive, and the service was excellent. The staff was friendly, helpful, and prompt, clearly demonstrating genuine care for their customers. While prices have increased somewhat, that's a trend we've seen everywhere lately. Great job overall! And thank you for staying open when so many other restaurants remain closed.
The staff at this location truly made my daughter's day. She adores their sauces, and when we stopped by, she excitedly shared that it was her birthday and how much she loved them. They went above and beyond to treat her!
Menu PDF
FAQ
More information
QR-Code for the menu
