Mughli - Manchester
Mughli
Description
This restaurant has garnered a range of responses, characterized by a blend of commendable cuisine and inconsistent service. Diners rave about the flavorful dishes, including standout options like butter chicken and railway kari, highlighting generous portions and appealing presentations. However, long wait times and a hidden service charge have left some patrons frustrated. While many appreciated the attentive staff, others felt the service was lacking. Overall, the establishment offers a modern twist on traditional Indian flavors, but prospective diners should be prepared for potential delays and unclear billing practices. A culinary adventure worth experiencing, though with caveats.
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Mughli's was the first curry house I visited when I moved to Manchester and I've been going back ever since.
I'm sure we have all seen that stereotypical "hipster" dude who is seen at a coffee shop with his latest MacBook Pro while wearing clothes purchased from a
Mughli is the curry house that I've been to the most and it certainly makes a good curry.
I strongly advise against dining at this restaurant and suggest trying any other place instead. The way they conduct business appears to be highly unethical, with a complete disregard for good customer service. My negative experience had nothing to do with the £25 deposit they required, but rather with the disrespectful treatment we received. I traveled from the USA to watch a football match and decided to eat at Mughli afterwards, making a reservation in advance. However, when I realized I had booked for the wrong day, I called to ask for a change. Despite the fact that we had a party of five and would have spent a significant amount on our meal, the manager (named Yaasir, I believe) refused to refund the £25 deposit if we dined at the restaurant. He was rude and displayed a complete lack of customer service skills. It was clear that our long journey did not matter to him. In the end, they kept my deposit without providing any service in return. In my opinion, this establishment is running a scam and should be avoided. Their arrogance towards providing decent customer service is unacceptable. I will not be fooled by them again.
I ordered the hakka chili paneer for takeout and was disappointed with both the taste and portion size of the dish. The serving was small, consisting of only 2-3 pieces of paneer, capsicum, and onions in a plastic container. The dish was also lacking in flavor. Additionally, the atmosphere in the restaurant was tense, with staff members being reprimanded and delivery riders being yelled at. However, there was a young staff member who was very friendly and helpful in assisting with orders.
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