Reviews

Overall Total Score
3.4 out of 5
Good | 246 reviews

What BexterDarwen doesn't like about Costa Coffee:
Very early morning start at the airport. Staff were chatting amongst themselves and had to re clarify the order as they weren’t listening properly. Coffee was good. Croissant was stale and inedible put it in the bin. View all feedback. What OldBear likes about Costa Coffee:
5am and a coffee and toasted sandwich helped get the day off to a good start. Despite a queue of customers the staff worked fast to serve us, everywhere was clean and tidy. Great Coffee and I earned triple points on my Costa Card, cheaper and better than the prices charged on Ryanair flights. View all feedback.

Reviews from various websites

Gastroranking-it
2.6 ★ from 50 reviews
J
26.10.2024 - 06:44

Standard Costa Coffee. This was at T2 airside. We received quick and friendly service. The coffee were very hot and our order was accurate.

francesdY4976TO
26.10.2024 - 06:44

Appalling array of insect infested cakes on display. Told that the airport does not allow them to cover. We were given cakes from unopened pack and coffee was n...

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Me
26.10.2024 - 06:44

I genuinely thought I had wandered into one of those “Karen” restaurants where the staff are paid to be perpetually rude to you as part of the experience…. the...

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Smh2009
26.10.2024 - 06:44

Slow service, always a queue that never seems to go down. Nowhere to sit. Needs more staff to serve and make the drinks.

AndreaS560
26.10.2024 - 06:44

Travel fairly regularly through this airport and every time you think I can’t be bothered queuing in that! However, they are so efficient in getting down the li...

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At Costa Coffee in Manchester Airport, customer experiences vary significantly. While many praise the friendly and hardworking staff, issues such as understaffing, unclean tables, and insect infestations detract from the overall atmosphere. Customers reported long waits for coffee and noticed neglected cleanliness standards, particularly in the pastry displays. Despite these concerns, some guests enjoyed the coffee and pastries, finding solace in the flavors and the café's convenient location. A deeper cleaning and better waste management could significantly improve the experience, ensuring that customer satisfaction remains a priority for this popular airport coffee destination.

Tripadvisor
3.4 ★ from 127 reviews
Trip21737608087
15.11.2023 - 01:11

The staff at this restaurant are excellent and work tirelessly, despite being understaffed with only three people serving a large number of customers. However,...

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871edwardp
15.11.2023 - 01:11

Thrown out by a rude and aggressive lady at 3pm after paying for food and drink. I'm sure it is necessary to deep clean and restock but surely it can be done in...

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293neilk
15.11.2023 - 01:11

My twin brother Stephen and I arrived at Manchester Airport to catch a flight to start an eight days holiday in Prague,with lots of time to kill we dropped into...

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martinsP1493RM
15.11.2023 - 01:11

Was at Manchester Airport for an early morning flight to Spain, great coffee as usual and a lovely croissant, staff pleasant and good social distancing measures...

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BexterDarwen
15.11.2023 - 01:11

Very early morning start at the airport. Staff were chatting amongst themselves and had to re clarify the order as they weren’t listening properly. Coffee was g...

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Gastroranking-uk
3.5 ★ from 119 reviews

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