Costa Coffee - Manchester

Standard Costa Coffee. This was at T2 airside. We received quick and friendly service. The coffee were very hot and our order was accurate.

Appalling array of insect infested cakes on display. Told that the airport does not allow them to cover. We were given cakes from unopened pack and coffee was nice. But, there is clearly a problem, deep clean required and do not expect customers to eat insects on their cakes.

I genuinely thought I had wandered into one of those “Karen” restaurants where the staff are paid to be perpetually rude to you as part of the experience…. the giveaway was Karen restaurants probably don’t have tables which haven’t been cleaned to the point stuff sticks to them and new life forms evolving on them. For the space available there aren’t enough chairs there are broken ones (let’s see what you could sit on if we could be bothered to fix them just not enough usable ones. Costa was always my favourite coffee shop not any more…. You expect airports to be expensive but there’s no excuse for the level of rudeness and filth here. Airports are stressful you yearn for a relaxing coffee served with a splash of human kindness not sitting in muck enduring vitriolic outpourings. (To clarify not keen !

Slow service, always a queue that never seems to go down. Nowhere to sit. Needs more staff to serve and make the drinks.

Travel fairly regularly through this airport and every time you think I can’t be bothered queuing in that! However, they are so efficient in getting down the line it really doesn’t take that long. What else are you really going to do with your time anyway? Quality of the drinks as good as any Costa and service is Always with a smile.