Truly Two Cafe - Full Menu

#10 - Pizza - Malacca, Ice Cream, Coffee

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hanif-i
22.09.2023

Staff not friendly, not flexible. i wanted to order an espresso on top of some waffles and latte for my wife. but the staff in purple tudung) refused to make it. i explained to her I'll order on the system an americano or latte and pay for that price but wanted her to make me an espresso, she refused to do so, one of her colleague even in green tudung) had the audacity to glare at me as if i was asking for food for free. i asked her to just omit the milk or water that she needed in order to make the latte/americano, she still refused to do so. She then asked the said colleague in green, she continued to make to make facial gestures of disgust of which is truly uncalled for) and shaked her head. I dont mind not being able to comprehend some slight of out the box thinking even though it won't harm your business quite the opposite in fact), but to be rude to your customer is so not justified, she clearly need some PR training. the latte temperature was too hot, the barista overshot the milk temp, no attempt whatsoever to make any latte art. the waffle was ok, slight crunch, nothing extraordinary ok ambience not much savory menu item.

fadzreena-m
22.09.2023

Food was good, ambience good, customer service 4/5, a bit pricey but still acceptable for a cafe. caramel latte taste good but not the honey salted latte.

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