Zaxby's - Menu

We dined here one evening, and the chicken fingers were excellent. It's a quick-service restaurant. read more We dined here one evening, and the chicken fingers were excellent. It's a quick-service restaurant.

I try to give every restaurant a fair chance, but the customer service at Zaxby's in Madison, GA, is disappointing, including the management. I placed an online... read more I try to give every restaurant a fair chance, but the customer service at Zaxby's in Madison, GA, is disappointing, including the management. I placed an online order and called to request fresh food. Since I work next door, I knew they weren't busy, but no one answered my call. When I went in right after placing my order, I found out they had already prepared my food. I was frustrated because I specifically asked for it to be made fresh! If a customer requests fresh food, it should be fulfilled without any backtalk from the kitchen staff or anyone else.