Reviews - Sheetz
Reviews summary
At this Sheetz location, diners find a mixed bag of experiences. While some patrons lament delays, incorrect orders, and issues with food quality—such as soggy hash browns and missing sandwich halves—others celebrate prompt service and cleanliness. Positive interactions also emerge, such as a kind gesture from a staff member who unexpectedly paid for a customer's drink, leaving a lasting impression. Despite the inconsistent service and food quality, moments of kindness and attentive staff shine through, suggesting the potential for improvement in this bustling spot. Prospective visitors may want to consider these varied reviews before stopping by.
Was Tylir Russ at Sheetz a mag?
This Sheetz location is among the best I've visited. The food is served quickly, and the cleanliness is always excellent. They have an impressive variety of drinks and snacks to choose from. View all feedback.
What Josiane Lehner dislikes about Sheetz:
I've ordered from Sheetz multiple times and have either received the wrong food or the incorrect quantity. It's frustrating to pay for something and not get what you ordered. Very disappointing experience—if possible, I would give it negative stars. View all feedback.
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Reviews from various users
Last update : 18.04.2024
Last update : 02.03.2024
I just had to hunt down a roll of toilet paper so my son could use the bathroom. Fairly pathetic. The stall was incredibly messy with four empty TP tubes on the floor.
I stopped to get gas and a sub, but they took a long time to make a simple sub. To make matters worse, they forgot one half of my sub. This Sheetz location is the worst and I do not recommend it.
The customer service at this restaurant was very disappointing. There seemed to be a lack of attention to detail and care for the patrons. I arrived after work around 4 AM and saw both employees outside vaping. When we went to pay, they ignored the food bell for four minutes before finally noticing us. After waiting another ten minutes, our food still hadn't come. This level of disorganization and disrespect for customers is unacceptable.
The service at this Sheetz is consistently very slow. However, my main issue is with the food. It's significantly overpriced for the quality. I understand it's a gas station, but serving me a shriveled hot dog that looks like it's been stomped on is unacceptable. The cheesy tots were undercooked, and after paying extra for ranch, I was given barbecue sauce instead—definitely not cool. Additionally, my daughter found what seemed to be a shard of glass or plastic in her macaroni and cheese. We ultimately had to throw the food away because it was just that bad. It felt like a waste of $48.
Last update : 26.12.2023
I had the most amazing experience at Sheetz today! I was in line behind a worker who was wearing a Sheetz hat and shirt. Out of nowhere, he turned around and asked if that was all I was getting. I replied that it was, and he asked what size my drink was. I told him it was a large, and then when it was his turn to pay, he told the cashier that he was going to buy my drink! I was completely silent for a couple of seconds because I was so shocked. I finally managed to say, "Oh, thank you!" I couldn’t believe someone would be so kind to me. That guy truly made my day!
I would not recommend ordering food from this establishment. The chefs seem unable to follow a simple recipe. My order was wrong not once, but twice. They even asked if I wanted what I paid for as a side, but all I wanted was for them to get my order right. Unfortunately, they still made another mistake the second time around. I'm officially done with this restaurant.
Last update : 10.07.2022
The Sheetz location in Madison has the slowest service. It often takes almost an hour to get your food and a single drink, likely because there are usually only two employees working the night shift. They really need to hire more staff to improve the menu service during nighttime hours.
I've been to Sheetz multiple times without many problems, but last time I ordered hash browns that came out looking burnt and unappetizing. They probably need to filter or change their frying oil more often, as the food was barely edible.
I stopped by this restaurant for a quick sandwich while I was getting gas, but they took an unusually long time to prepare a simple sandwich and even forgot to include half of it. I cannot recommend this place.
I ordered a steak and cheese a from this place and they gave me a sub with no Mayo The sub taste like I was eating dog food I ordered a jalapeno pepper Pretzel With a ranch I never received my ranch I paid $12 for something I had to throw in the trash because it was that nasty. I thought sheets had a higher standard I guess not

