Sheetz - Madison

American, Mexican, North American
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Sheetz

Sheetz
3.2 / 5 (237 reviews)

Description

At this Sheetz location, diners find a mixed bag of experiences. While some patrons lament delays, incorrect orders, and issues with food quality—such as soggy hash browns and missing sandwich halves—others celebrate prompt service and cleanliness. Positive interactions also emerge, such as a kind gesture from a staff member who unexpectedly paid for a customer's drink, leaving a lasting impression. Despite the inconsistent service and food quality, moments of kindness and attentive staff shine through, suggesting the potential for improvement in this bustling spot. Prospective visitors may want to consider these varied reviews before stopping by.

Last update: 07.06.2026 from: Mary

Feedback

★ 3.2 / 5 from 237 reviews
mary-jane-lohr
18.04.2024

I ordered the sampler, but the grease used in the cooking left a sour aftertaste. I won't be getting it again. Plus, it was way too expensive!

sherry-oquinn-1
18.04.2024

I have a great time at this place; the staff is always friendly and welcoming.

geo-willeman
02.03.2024

I just had to hunt down a roll of toilet paper so my son could use the bathroom. Fairly pathetic. The stall was incredibly messy with four empty TP tubes on the floor.

sheena-kelley
02.03.2024

I stopped to get gas and a sub, but they took a long time to make a simple sub. To make matters worse, they forgot one half of my sub. This Sheetz location is the worst and I do not recommend it.

callasandra-fall
02.03.2024

The customer service at this restaurant was very disappointing. There seemed to be a lack of attention to detail and care for the patrons. I arrived after work around 4 AM and saw both employees outside vaping. When we went to pay, they ignored the food bell for four minutes before finally noticing us. After waiting another ten minutes, our food still hadn't come. This level of disorganization and disrespect for customers is unacceptable.

FAQ

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

The place also takes various credit cards.

More information

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