El Ranchito - Madison
El Ranchito
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Awful service, will argue with you over their own mistakes. Unfriendly and food is thrown together .Do not recommend this restaurant unless you like bad food and to be treated poorly.
Great place to eat. Food was fantastic, and very tasty. We will go back to eat there again.
I walked in and ordered mix fajitas and a P5 (veggies added) on a Friday evening. Once I got home I saw my P5 had no cheese whatsoever. Okay, I get it people mess up or get distracted being it is a Friday. I took a picture of my food and I called to let them know hey you forgot the cheese(if anyone knows anything about a happy plate/p5 it’s the cheese that makes this dish) they say “come get it, we will give it to you”So, I go back. I walk in and I’m dismissed. Dismissed… really… I was respectful and tackf yet they are treating me as if I’m an inconvenience because of their lack.NOT ACCEPTABLE! The manner in which I was treated—-I’ll find me another restaurantCustomer service is the key… regardless if I’m eating in the restaurant, I call it on or I walk in and order.
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