Capitol Chophouse - Madison
Capitol Chophouse
Description
Nestled near the Hilton Monona Terrace, the restaurant offers a range of dining experiences but struggles to consistently impress. Many patrons have noted issues with food quality, particularly with steaks often overcooked and sides lacking flavor. While some enjoyed specific dishes like the pork chop and expressed satisfaction with friendly service, others faced delays and unappetizing meals, resulting in disappointment. Additionally, the lunch menu's reduced offerings left diners wishing for more choices. Despite its prime location and potential, the establishment falls short of expectations, leading many to seek better dining alternatives in the area.
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I had higher expectations for this restaurant. Our group of four ordered a variety of dishes, but unfortunately, two of the steaks were overcooked, one was acceptable, the scallops were unevenly cooked, and the lobster tail was overcooked and tough. Given the prices, I was hoping for a better experience. While the staff was friendly and the facilities were clean, there are definitely better dining options in the area for the same price.
Worst brunch service ever. No one offered any direction to buffet, no coffee service. We were completely ignored. Terrible
I wanted more from this place. We had a group of four of us and 2 steaks were overdone, one was fine, the scallops were unevenly cooked, and the lobster tail was overcooked and chewy. For the price, I was really expecting better things. The staff wasfriendly and facilities were clean, but there are better options around the square for the price you pay.
We were excited about having steaks for dinner. The host was great. Very attentative and checked in as we waited for out of town guests whom arrived a few minutes late due to weather. We were seated immediately after they arrived. Our server came to ourtable right away. She took our order then we barely saw her. Our experience was all kinds of awful. One friend was served acocktail with a side of someone else's lipstick on the glass. Finally an hour and 20 minutes after being seated and order placeswe got our food. Another girl brought it out. Still hadn't seen our server more than maybe twice. One friend ordered therositto. It wasn't cooked fully. My boyfriend's steak was ordered medium rare. There was no red not blood remaining on his plateafterwards. Not to mention it was almost black when served. My friend asked for another drink, and when it was served we askedfor the bills. 20 minutes passed as we still hadn't received the bill and had to ask the host where our waitress was. Finallyat 945, we were able to leave. Overall, was not expecting this horrible of an experience. Food preparation was sub-par andservice was not exceptional. We will more than likely not return. Not worth the price for the experience. *no photos weretaken.
The escargot tasted like it had been sitting in the tank for ages, very disheartening. The entrees showed up, and looked like a buffet style meal and tasted worse. At almost 40.00 per plate, I wouldn't have paid 10.00 anywhere else. Very disappointed as wehave had great meals there in the past. The response was it's their slow time and apologize for the food. That said, customerservice was great in the hotel and restaurant. May be our last time trying them for dinner.
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