Kfc - Macon

#14 - Fast Food - Macon, Chicken, Chicken Wings
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Kfc

Kfc
3.2 / 5 (4481 reviews)

Description

**Dining Dilemmas at KFC on Gray Highway**

The KFC on Gray Highway has sparked a wave of dissatisfaction among patrons due to a combination of security lapses and inconsistent service. Customers have reported troubling incidents, including potential credit card theft and orders going missing or incorrect. While some acknowledge the efficiency of the drive-thru during peak hours, many have faced delay and frustration, compounded by poor communication from staff. Although a few regulars appreciate the food quality and dining experience, the overall sentiment highlights significant concerns about management and cleanliness that overshadow the restaurant's potential. For a reliable dining choice, many are seeking alternatives.

Last update: 17.01.2026 from: Alysha

Feedback

★ 3.2 / 5 from 4481 reviews
ne-user-242
05.09.2023

The dining room could use some thorough cleaning and disinfecting. However, the service and food were excellent. Thank you, everyone!

katherine08
23.12.2022

I usually do not leave reviews particularly bad, but this has affected other people than just me. I ordered from this kfc through doordash. my poor servant sat there for over 45 minutes on the food of my family. first they told her they forgot about my order. she said they just play behind the counter and it wasn't almost closing time or something. later after more waiting, they told her that doordash had already picked up what was a lie because she would sit there where she would wait almost an hour (and I never delivered it so that it is not like another washer delivered it to me. I tried to call this kfc twice, but nobody answered. I had to cancel my order. this waiting also made my binder order late for their others. so, this messed up the dinner of my family, the business of my that, and the dinner of the other people was late at picking up and delivery because of kfc staff. the food is in order, the service is pathetic and childish. I'm sorry the beautiful DoorDash driver.

austyn03
23.12.2022

Waited 20 minutes for them to tell us they had nothing but wings and tenders after i ordered 2 8 piece sinners. When we agreed to the tenders, they told us 20 minutes. Dont go here

alysha12-1
05.09.2023

My sister and I visit this restaurant frequently, and my dad goes every Sunday after church. It rarely gets crowded inside, so we usually dine in. Even though the drive-thru line can be long at times, you can see that they work efficiently to get everyone served quickly.

rhea-cummings
23.12.2022

Wouldn't even leave 1 star, the employees don't know how to listen nor they they know how to speak clearly so they can be understood! Came away with the WRONG order because the person in drive through couldn't/wouldn't listen and couldn't/wouldn't speak clearly! Thoroughly disappointed and upset with service and I WILL NOT be.going back here!!

FAQ

You can use the WiFi of the restaurant at no extra cost.

You can also pay for your dishes with various credit cards.

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