Dunkin' - Lyons

Coffee, Donuts, Coffee & Tea

Dunkin'

Dunkin'
2.5 / 5 (471 reviews)

Description

Dunkin' has garnered mixed reviews, showcasing a spectrum of customer experiences. While the enticing aroma of fresh coffee and the smooth cold brews charm some patrons, others express frustration with inconsistent service and order accuracy. Issues such as long wait times, prioritization of drive-thru customers, and occasional mishaps with staff interactions reflect a lack of attention to detail. Despite the warm ambiance and comforting offerings, significant complaints about employee focus and customer service consistency may deter loyal customers. Overall, Dunkin' remains a beloved stop for many, but improvements in service are clearly needed to enhance the experience for all.

Last update: 14.05.2026 from: Maria

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★ 2.5 / 5 from 471 reviews
phillip-haley
15.02.2024

I was just in drive thru not more then ten mins ago and I ordered a large hot minute dark roast coffee and I got my coffee from the girl I'm driving and realized the coffee wasn't even hot come on dd for almost 4 bucks a cup you can't even serve hot coffee I'm make sure next time to just go to the one on Archer because forest veiws dd is really needing a pick up with there service .

thomas-martin-farmer
15.02.2024

Short storytelling always ends up being a very long almost atmospheric, energetic, chaotic, most compellingly and even lifesaving. My experience this time walking into Dunkin' right at dawn. The orange sunshine matches the Logo perfectly, as a passenger. I can spot the Dunkin' logo to my Uber driver on command. We make a quick one hundred and eighty degree's skip the drive thru and I head on inside. The smells of fresh ground coffee and the nearly tired smiles of the baristas. The people in line definitely needed their beans and Dunkin' provides. I quickly order; what I am in the mood for? I noticed the cold brew on tap next to the nitro brew. I definitely like my nitro brew but today I wanted something smooth and sweet. I needed a large cold brew with cold foam and two blue Berry glazed as a side. Their was no wait I was served on the spot. Usually sometimes they make you run to the other side of the counter after you paid. They also provide a knife and a fork for a customer who ordered a coffee roll. Along a larger parchment sheet for that person to cut it on at the table. I was pleased and the taste of my cold brew was almost a blast euphoria, it really helped me that day.

michael-smith-teache-6
15.02.2024

Asked for bagel with cream cheese, they put the cream cheese on the bagel, apparently there’s a shortage for cream cheese.

maria-galvez-bush34
15.02.2024

Rodrigo makes a fantastic cup of coffee.

boris-milicevic
15.02.2024

HEALTH INSPECTOR NEEDS TO SHUT THIS PLACE DOWN, FLIES IN THE FOOD, DISGUSTING INCOMPETANT EMPLOYEES , GO ANYWHERE BUT HERE !! MCDONALDS IS 100 YARDS DOWN THE

FAQ

As a customer, you can use the WiFi of the place at no extra cost.

The place accepts various credit cards.

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