Subway - Luling
Subway
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Always a pleasure dining here. Store manager Barry and crew have always been great with service and time!
I stopped by this subway today 3/8/2022. The sandwich maker (as pathetic as it sounds) had the audacity to speak to me in a rude manner. I left the store without ordering anything bc of the horrible customer service and when I called the store to speak to the manager or owner he was just as rude. I WILL NEVER VISIT THIS SUBWAY AGAIN! I don’t suggest anyone to stop here either!!! Horrible customer service and racist workers as well, but what’s to be expected when it’s in a racist area.
I wish I didn't have to give this place one star. The staff clearly lacks proper training, and the customer service is quite rude. They charge extra for every topping, which I've never encountered before—I've never been charged for lettuce until I visited this store. The bread tasted stale, unlike the fresh bread I've had at other Subways. When I asked to speak with the manager, he was unhelpful and did nothing about the charges for the lettuce and other toppings, insisting it was store policy. Save yourself the trouble and go to the Subway on Highway 90; it's ten times better than this one. It seems like only someone who is really desperate or short on time would choose to eat here.
Horrible customer service I would not recommend this racist establishment EVER!!!! Don’t go here!! You have been warned!!!
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