Lugarno Pizzeria

Just had a really bad experience here. I ordered a few weeks ago through Menulog, and the food took two hours to arrive. I called the restaurant to check- and the food still didn't arrive. I called Menulog to cancel the order, and the food arrived shortly after. If I was in a restaurant, waiting two hours for a meal, I would have walked out. I just ordered again through Menulog, because the pizza is really good. I didn't get a confirmation message, so I rang the restaurant. The owner had obviously been waiting for me to order again, and didn't confirm the order so I would call. He attacked me over the phone and said it was bad behaviour to cancel the order when I received the food. I had waited TWO HOURS, and I had called to check. When the food didn't turn up, I called Menulog and cancelled. And, I ordered again, despite the bad experience last time. So rude. He should just own up to the fact that the service was poor, and apologise. I will not be ordering again.

The restaurant refused to deliver to my location, despite their website indicating otherwise. After waiting for an hour, I received a text notifying me that my order had been cancelled.

Great pizzas, this is my local Pizzeria and it makes fantastic pizzas also one of the only places I can eat without spiking by blood sugar the base is flower and water no added sugar type 2 diabetes this is a great option.

I was here on my visit to Sydney with my friends. Cool place to hang around ... loved the food ... will be back.

We love coming here as a family as it's just so easy. There's parking out the front, you can bring your own booze, you can sit pretty much anywhere and it's so relaxed. The food is great; best pizza and pasta around and such good value. They focus on takeaways so the service is a bit all over the place. We love it. Highly recommended!