Kfc - Lufkin
Kfc
Description
The restaurant experience presents a mix of highs and lows, with reports of both exceptional service and frustrating encounters. Many customers praised the quick and friendly service, along with fresh and delicious food. However, several reviews highlighted significant service issues, including unhelpful staff, incorrect orders, and a lack of essential items. Overall, while some diners enjoyed their meals, others left disappointed and unlikely to return, suggesting an urgent need for staff training and better inventory management.
Images
Feedback
I ordered $50 worth of food in drive through and left off one of the dinners. I should've checked before I drove off, but I shouldnt have to.
After seeing a sign saying 12 pc family meal with 3 sides and a 1/2 gallon drink of your choice we decided to get that. They did not have the container gor the free drink. I did ask if he could give me a fountain drink in place and he refused. All 3 family size sides were half full. No gravy with the mashed potatoes and I ordered dark meat only and it was all white meat. Heavily disappointed and won 't be back! Over 43$!!!! Have we not lived 30 mins away I would have taken it back!!!
I haven't visited this restaurant in months, but I stopped by for lunch at 12:30 today and was truly impressed by the food, the service time, and the customer experience! The woman working at the drive-thru was incredibly friendly as well. Highly recommend!
I ordered an 8-piece bucket and requested all white meat—specifically 4 breasts and 4 wings. However, when I got home, I discovered that instead of the breast pieces I specifically asked for, I received thighs instead. I paid extra because I don't like thighs. It seems that identifying chicken pieces isn't something they train their staff in.
Ordered Mac and cheese wraps. Got to the drive thru and they told us they didn't have tortillas to make them. Offered to make them in buns. Which we said ok. When we finally got the order in the buns, no Mac and cheese just a chicken strips in a dry buns. Never gonna visit this KFC again.
Menu PDF
FAQ
More information
QR-Code for the menu
