Subway - Lubbock

Subway has really dropped in quality for me; I used to rate it an 8 out of 10, but now it’s down to a 1 after they removed plastic from their ingredients. Just... read more Subway has really dropped in quality for me; I used to rate it an 8 out of 10, but now it’s down to a 1 after they removed plastic from their ingredients. Just take a look at the photo I posted! That’s all I need to say. I won’t be going back to any Subway again! Can you even tell the difference between a hotdog bun and a 6-inch sandwich from Subway?

Today, I decided to try this Subway. When I approached the counter, the employee making my sandwich introduced herself as Connie. Unfortunately, she treated me... read more Today, I decided to try this Subway. When I approached the counter, the employee making my sandwich introduced herself as Connie. Unfortunately, she treated me as if I were an inconvenience and rushed through my order. The sandwich was poorly made, which was disappointing. As I sat down to eat, I noticed that Connie was with an older man and began to belittle another employee in the lobby. It seemed quite unprofessional for her to behave that way, especially in front of customers. If this is how management operates, then the manager needs to be replaced. It's completely unacceptable to mistreat a worker, and doing it in front of customers is simply uncalled for. I don't know who the owner is, but they should really consider firing staff like that.

I don't normally do subway. It's definitely not my favorite but I was out of options and just needed something nearby and fast. This is literally the cleanest s... read more I don't normally do subway. It's definitely not my favorite but I was out of options and just needed something nearby and fast. This is literally the cleanest subway I've ever been in. And all of the stuff looked fresh (no wilted spinach or tomatoes and no cross contamination). Still not my fav food but wow when it's this clean the food just tastes better. Good job!

Worse service ever. I get employees have to clean before closing, but I've also learned in past jobs that if someone pulls up through drive thru you put what yo... read more Worse service ever. I get employees have to clean before closing, but I've also learned in past jobs that if someone pulls up through drive thru you put what you are doing aside and tend to your customers. We waited at the window and we're ignored whilethe gentleman was in front of window he then proceeded to walk out and throw the trash. At this point we called out to him andhe ignored us finally after the 3rd time of calling out to him he acknowledged we were there, we asked if they were closed hesaid no so we parked to go in since we we're ignored at drive thru he then runs out to tell us only drive thru is open. So onceagain we go to drive thru only to be ignored a couple more minutes while 2 employees are now standing there. Finally they tookour order. If that's the service y'all offer. No thanks very disappointed as this use to be my fave place to go.

Tried the drive thru but was told to stand by . We watched thru the window as the only Subway worker took care of customers inside the building 1st. Then we dec... read more Tried the drive thru but was told to stand by . We watched thru the window as the only Subway worker took care of customers inside the building 1st. Then we decided to go inside to order. The server was nice but this Subway should have a minimum of 2workers on site when open or close the drive thru when there is only 1 employee.