Panda Express - Lubbock

Chicken, Desserts, Chinese
Menu
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Panda Express

Panda Express
3.2 / 5 (4270 reviews)

Description

At this Panda restaurant, patrons often find themselves disappointed by the service and cleanliness. While the kitchen works diligently to prepare food, the dining area suffers from inadequate sanitation, with overflowing trash and unclean tables. Staff friendliness has also been criticized, with many employees appearing disengaged, except for a few newcomers trying to offer a positive experience. Furthermore, a lack of menu availability and poor management practices have marred the dining experience. Overall, if you're seeking a pleasant atmosphere and good service, it may be best to explore other dining options.

Last update: 17.01.2026 from: Stephen

Feedback

★ 3.2 / 5 from 4270 reviews
stephen-1569
22.08.2023

The food was fresh, hot, and delicious. However, I did have one problem: we didn't get the appetizers we ordered. Be sure to check your bags before leaving!

wstehr-teacher95
03.03.2023

I went through the drive thru at 15 min to closing and was informed they had no rice or noodles and limited meats and sides. Just close if you can't serve your menu. Fried rice is about as cheap as it comes to make. May be my last trip to Panda Express.

cherechi09
03.03.2023

I had the worst customer service experience at Panda. The employees were unfriendly and lacked emotion, the food was marked incorrectly, and the restaurant was dirty. When I asked about the poor service, I was told that they were preparing to close even though they still had over an hour left until closing time. Overall, I do not recommend this chain restaurant and suggest avoiding it at all costs.

glenda73
03.03.2023

If you're looking for cheerful and welcoming staff, this may not be the place for you. There was one new employee who seemed to be making an effort and was pleasant, but the rest of the staff appeared to be in a bad mood. The food was decent, with the usual fast food Chinese offerings.

dkoss-lawyer026
03.03.2023

EVERY SINGLE TIME I ORDER HERE, THEY MAKE IT WRONG!I ORDEREDCHOW MEINKUNG PAO CHICKEN &BROCCOLI BEEFWELL THEY PUT ORANGE CHICKEN, AND I HATE ORANGE CHICKEN.ALSO THEY NO LONGER GIVE A PURCHASE RECEIPT, MAKING A RETURN WORSTPLEASE PANDA EXPRESS, RE TRAIN YOUR EMPLOYEES.

FAQ

You can watch major sporting events on a screen / TV right in the restaurant.

More information

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