Panda Express - Lubbock

If you're looking for cheerful and welcoming staff, this may not be the place for you. There was one new employee who seemed to be making an effort and was pleasant, but the rest of the staff appeared to be in a bad mood. The food was decent, with the usual fast food Chinese offerings.

I had the worst customer service experience at Panda. The employees were unfriendly and lacked emotion, the food was marked incorrectly, and the restaurant was dirty. When I asked about the poor service, I was told that they were preparing to close even though they still had over an hour left until closing time. Overall, I do not recommend this chain restaurant and suggest avoiding it at all costs.

I was very disappointed with my dining experience at this restaurant. The rice I received was undercooked and all the food options seemed to be running low. I reluctantly chose the beef and broccoli, which had a terrible taste. The wontons also seemed stale as if they had been sitting out for a long time. Ultimately, I was so dissatisfied with my meal that I ended up throwing it all away and leaving the restaurant.

EVERY SINGLE TIME I ORDER HERE, THEY MAKE IT WRONG!I ORDEREDCHOW MEINKUNG PAO CHICKEN &BROCCOLI BEEFWELL THEY PUT ORANGE CHICKEN, AND I HATE ORANGE CHICKEN.ALSO THEY NO LONGER GIVE A PURCHASE RECEIPT, MAKING A RETURN WORSTPLEASE PANDA EXPRESS, RE TRAIN YOUR EMPLOYEES.

I went through the drive thru at 15 min to closing and was informed they had no rice or noodles and limited meats and sides. Just close if you can't serve your menu. Fried rice is about as cheap as it comes to make. May be my last trip to Panda Express.