Wendy's - Lowell

#14 - Fast Food - Lowell, Delivery Services, Chicken Nuggets
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Full menu with pictures, prices and categories.

Wendy's

Wendy's
2.9 / 5 (1314 reviews)

Description

At a local Wendy's, experiences vary widely, highlighting both exceptional service and notable shortcomings. Some patrons rave about speedy drive-thru efficiency and attentive staff, particularly at the Chelmsford Street location, where warm interactions and accurate order fulfillment have garnered praise. Conversely, others report frustrating service, including unhelpful staff and unresolved issues with orders. Complaints about unavailability of items and poor staff communication have tainted the experience for some. The mixed reviews underscore a need for consistency in service quality, with some locations shining brightly while others struggle to meet customer expectations.

Last update: 07.04.2026 from: Tita

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★ 2.9 / 5 from 1314 reviews
tita-la-inolvidable--1
07.04.2026

Bad bad night service!!! I want there last night I asked for 1 orders if four for four and 1 biggy bag and some baconator fries... Wen I got to the window the girl gave me my bag I notice my order was incomplete my burgers were disgusting in approached the window again they took my bag gave me a different order.... Then I went back and the manager was there talking in the window with this friends when i asked to talked to him he ignored me and went backed inside.... I asked to get my order corre

yosf-youseff
07.04.2026

USING THE F WORD!!!!! Unacceptable I am choosing 1 star because after today’s experience I never want to go back I had ordered 3 items witch where all done wrong.i was very disappointed with the service so I had drove all the way back to the same location an had ask for them to remake it the manager there took the liberty to get the food remade but when I asked for him to take the receipt he said don’t worry I remember. So then after a 15 min wait the food came out again . Once again eve

Wow, half an hour in the car was around 19 o'clock. what a waste of time. this place has a speed slow. service that does not cut corners. you have to **** me. which service? don't waste your time and they have the command. how do they get a little soda when they order a Med size? incredible.

The service is good and the team is great, but they should wear hair nets and focus more on cleanliness. I believe this could be a nice place.

Lazy, lazy, lazy. they have closed the lobby will not serve them in the window when they are too foot. they have 7 or 8 employees and they don't want to work, say they don't have enough workers. I have counted at least 7 individual workers, the people are now a few days so lazy that they want to pay big, but they have the worst customer service ever.

FAQ

The restaurant offers the opportunity to watch sports events on a TV / screen.

The place also takes credit cards from the common providers for payment.

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