Dunkin' - Lowell

I was served a black ice cream that had no flavor and tasted burnt. I wouldn't recommend it. read more I was served a black ice cream that had no flavor and tasted burnt. I wouldn't recommend it.

The restaurant is quite good, and they clearly understand what their customers want. The drive-thru lines can be long, but that's not really their fault. read more The restaurant is quite good, and they clearly understand what their customers want. The drive-thru lines can be long, but that's not really their fault.

Just purchased a small black coffee which I have done many times in the past. For the first time at a Dunkin' the coffee was stale and bitter! Yuk! read more Just purchased a small black coffee which I have done many times in the past. For the first time at a Dunkin' the coffee was stale and bitter! Yuk!

The online ordering process was extremely fast, and the sandwiches were perfectly cooked, without being burned. read more The online ordering process was extremely fast, and the sandwiches were perfectly cooked, without being burned.

In my experience at other Dunkin’ Donuts locations, the employees are often rude and unfriendly; it feels like they just want to serve you quickly and move on w... read more In my experience at other Dunkin’ Donuts locations, the employees are often rude and unfriendly; it feels like they just want to serve you quickly and move on without any smiles or greetings. However, this place has become my new favorite spot! I will definitely be coming back.