Reviews
What Casandra Farrell likes about White Castle:
Unbelievably slow, but open. Most allplaces were closed. I watched a galfill condiments while forgetting me.It took 10 minutes waiting at themicrophone to take the order. Avery slow fast food restaurant. Carsbehind me were honking. They didn'thave any sense of urgency. View all feedback. What Anna Hill doesn't like about White Castle:
The service in the drive thru was terrible. My first experience at White Castle and my last!! I attempted to order special combos, no shakes, etc. Very limited due to only two employees working. I was also told the order would take 15 minutes to make. After I received my order and was preparing to eat I realized they gave me the wrong order.Special note : Found a "long hair "in the burger slider!! HEALTH DEPARTMENT N... View all feedback.
Reviews from various websites
Always fast and friendly. Orders always right. And the girl at the register is smoking hott!
This was only my second time ever eating at White CastlesI have not eaten here for almost 9 years.
Stopped here for quick lunch before flight out of LouisvilleDon't have White Castle where I am from so I was excited to try it.
People who work here are rude, the administration can 't personal directly, instead of taking my order or asking me what I need politely I get that we only work...
read moreCame this morning at least 15-20 minutes waiting for 4 chicken sandwiches a big frit. the order was completely wrong. they gave us 5 chicken sandwiches instead...
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read moreDespite some occasional subpar experiences with slow service, incorrect orders, and food quality issues, White Castle does have its redeeming qualities. Customers should be prepared for potentially longer wait times due to understaffing, but the employees are described as friendly and polite. Some patrons have received mixed results in terms of the freshness and accuracy of their orders, but there are those who have had positive experiences as well. Overall, while improvements could be made in various areas, White Castle's menu items like the cheeseburgers are often hailed as delicious.
Love White Castle.... they closed all the restaurants in North East Ohio so finding this one while on a trip was a delight.
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