Subway - Loudon

I?ve Worked at a subway before, I know they are each individually owned but this one was just poor! I made an online order and I understand the machine didn?t work. It?s happened when I worked at one in August- November of 2021. But to leave one person doing 4-5 sandwiches as you have customers waiting and the other employee is just sitting around in the back? That?s unacceptable! Then after waiting when my order was due to be ready around 1:30 it?s almost two and they are remaking my sandwich after I had gotten the wrong one. I felt the need to go in the back and make it myself knowing I could and I still have an active food license. Then as I complained about paying 13$ for two foot longs and getting one completely wrong Footlong I hear the woman employee bad mouthing me how I should?ve just taken the damn sandwich. I have never felt more disrespected. Though through the second mistake they did try to make it up to me and I do appreciate it. They asked me if I wanted a cookie or extra cheese. And for the effort that?s the only reason I?m giving two stars instead of just one. Dated: 02/20/2022

Terrible! They prioritize in store customers over online orders, even orders entered hours ahead. The cashier has no clue how to refund. Whats happening here Subway? I paid, and was never getting the sandwich!

When you walk in and the guy doesn't even greet you just rolls his eyes and huffs and puffs. Our family just walked right on out! Will never return again to this store... to somewhere you are so unwelcomed. Should be grateful you have employment. Make the drive to Lenoir City! It's worth it!

Placed online order at 4:50 pm. Ordered was recieved, my card was charged and it said order was ready at 5:20 pm. I arrived at store at 5:25 pm and the store was closed. Who the hell is running this place? I'll go back to get a refund and never again

I have noticed a change in leadership and it?s 1000% better. Cleaner Store, better service. A very Well maintained store. I feel welcomed every time I walk in. I will go out of my way to make sure this is my Subway. I wish they were all just like this store.