Reviews
What Maxwell Beatty doesn't like about El Pollo Loco:
Food ok horrible service and she was a manager she was baby acknowledging me she took my with a.vad attitude no hello no thank u to me that's horrible people person Hispanic young girl I had a recent to complain with her name but it didn't give an option to complain you have to an invitation fir seevey only View all feedback. What Melody Smith likes about El Pollo Loco:
The customer service at this restaurant is excellent. I have witnessed rude customers causing trouble, but the employees here always remain polite and friendly. They truly deserve recognition and appreciation, including a tip jar and a raise, especially the manager who handled a difficult situation with a rude customer. View all feedback.
Reviews from various websites
In my opinion, taste was good, the mashed potato and the Coleslaw was really good, but the chicken was really tiny, I think you can fine better options if you f...
read moreYou will never get back here to screw up your order and give you no refund
Burritos used to be a good decent size idk if it?s due to inflation capitalism but they been slacking. Not only are the burritos smaller but portion size of mea...
read moreThe restaurant is very unclean, I only ordered because I didn't want to eat there... not recommended.
There are some places, whether mainstream or not that I want to keep myself. I am constantly reminded of this movie where sean penn does not take a picture of a...
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read moreI was at this restaurant just an hour ago. The food was delicious, the service was excellent, and the restaurant was clean. This is one of the best Pollo Loco's...
read moreThe staff is incredibly polite, the food is delicious and served quickly! The location is clean and welcoming. I have visited both the drive-through and dined i...
read moreThe customer service at this restaurant is excellent. I have witnessed rude customers causing trouble, but the employees here always remain polite and friendly....
read moreAmazing service and favorite location to go to but today the breast was overcooked and not as juicy as usual.
Was not able to eat here today because they're EBT machine was down and I didn't have cash to spend
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