Subway - Longview
Subway
Description
Despite some occasional praise for its friendly atmosphere and quality food, this restaurant struggles with inconsistent service and food quality. Customers report slow staff, poor communication, and unwelcoming employees who often neglect basic customer engagement. Salad freshness and sandwich ingredients have also been criticized, with some long-time patrons disappointed by recent menu changes. Additionally, unclear operating hours create confusion, deterring potential guests. While the ambiance and certain dishes earn positive remarks, the overall experience is hampered by these operational shortcomings, suggesting that improvements in staff training and consistency could enhance this restaurant’s appeal.
Images
Feedback
I will never return to this location. While waiting at the drive-thru menu, I noticed six employee vehicles. Someone eventually came on the speaker, saying they would be with me shortly, but I ended up waiting for six minutes, greeting them three times without getting a response. Frustrated, I decided to leave, but I got stuck behind a car at the drive-thru window. Once I finally made it through, I was surprised to see that the entire parking lot was empty. I have no idea how long the customers at the window had been there, but they only received a small drink and a brown paper bag. It seems like it took every employee there an eternity to prepare such a simple order. Who trained these staff members?
I won't be returning to this location. It truly had the worst service I've ever experienced. There were five employees present, yet not one of them greeted me or even acknowledged my presence. The person preparing my sandwich seemed completely disinterested, as if he would rather be anywhere else. I actually felt sorry for him. I opted not to request lettuce or tomatoes because the options available were minimal and looked quite bruised.
I avoided certain meats and vegetables I didn't want, but the food was good overall. Rating: 3/5.
Menu
Coffee
12 Oz CoffeeRich; robust & ready for you to make it your own.
Pizza
Personal Cheese PizzaOur pizza dough is covered + mouthwatering marinara sauce then topped + shredded mozzarella cheese. Make it yours by adding your favorite veggies. We make it amazing by baking it to personal perfection.
Sandwiches
Italian B.m.t. MeltThree craveable meats; melty cheese & fresh veggies. It’s not too good to be true; it’s the Italian B.M.T. Melt. Now you can get the flavors you crave along + the goodness of fresh tomatoes; peppers & onions; that’s a win‐win.
Meatball Marinara MeltAdd some melty goodness to your Meatball Marinara sub. Make it a Fresh Melt & get craveable meatballs & tangy marinara sauce topped + American & parmesan; all grilled to cheesy perfection. Freshly made in front of you.
Spicy Italian MeltSpicy Italian Melt combines the mouth‐watering flavor of pepperoni; salami & cheese grilled to melty perfection + the feel‐good flavor of spinach; tomatoes & peppers. Guess you can have it all.
Oven Roasted Turkey Melt
