Slim Chickens - Longview

**Warning: Cold Food Alert!** I really dislike being served cold food at restaurants, and unfortunately, that's what I experienced here. I left my meal on the table to show that it was simply too cold, just like the December weather!

During our first visit to Longview, we chose to stop by Slim Chickens after a long drive. We were impressed with the outstanding customer service, and the food was both hot and delicious! We truly enjoyed our meal and will definitely be back again!

I would give a lower rating, but here we are. I ordered a dish that comes with onions and specifically requested that the onions be removed due to my severe allergy. I was assured that they would be taken off, but they weren’t. I contacted Oscar, the manager on duty, to discuss the matter. I made it clear that I wasn't seeking a refund or additional food; I simply wanted him to communicate to his staff the seriousness of food allergies. However, he told me he wouldn't speak to his team and that he was the one who prepared my order. He then admitted he added the onions himself because he didn't think it was a significant issue. If you want to eat there, that's your choice, but I won’t be returning.

The food is delicious and the staff is amazing. I made an online order last week. Sadly some of my items were missing, but I gave them a call, and they immediately offered to replace my meal. When I went in, they not only replaced that item, but myentire purchase. I really appreciated it!

Used to be great, but the past few times I've gone the fries haven't been seasoned and the chicken strips seem smaller.