Chick-fil-a - Longview

In my recent visits, I've noticed that the service has been quite slow. Even when I place my order through the app, I end up waiting a long time for it to be re... read more In my recent visits, I've noticed that the service has been quite slow. Even when I place my order through the app, I end up waiting a long time for it to be ready. I really enjoy the new spicy grilled chicken deluxe, but I wish the bungalow was roasted.

I feel that the drive-thru has declined since the update. Several cars behind us received their food before we did and were still waiting while we waited for ou... read more I feel that the drive-thru has declined since the update. Several cars behind us received their food before we did and were still waiting while we waited for ours. Food: 5/5.

I saw a speeding delivery driver at a red light and asked her to roll down the window. I said, "That's a really respectable company you work for." Her response... read more I saw a speeding delivery driver at a red light and asked her to roll down the window. I said, "That's a really respectable company you work for." Her response was, "And? What's your point? What are you trying to say?" I understand that delivery driver #8 was having a rough day, but there are people trying to build a great brand, and ma'am, you're not helping. Please do better.

I noticed a delivery driver speeding through a red light, so I rolled down my window to say something. I remarked, "That’s quite a reputable company you work fo... read more I noticed a delivery driver speeding through a red light, so I rolled down my window to say something. I remarked, "That’s quite a reputable company you work for." She responded dismissively, asking, "And? What’s your point? What are you trying to say?" I explained that while it’s perfectly understandable to have off days as delivery driver number eight, there are others who are dedicated to building a strong brand. Unfortunately, her actions aren’t helping that cause. I suggested she might want to work on her attitude.

During my recent visits, I've observed that the service has been rather slow. Even when I place my order through the app, I find myself waiting quite a while fo... read more During my recent visits, I've observed that the service has been rather slow. Even when I place my order through the app, I find myself waiting quite a while for my food. I really enjoy the new spicy grilled chicken deluxe, but I wish the bun was toasted.