KFC - London

#23 - Fast Food - London, American, Chicken Wings

KFC

★ 2.6 / 5 (361 reviews)

KFC at Masonville Mall presents a mixed bag of experiences for diners. While some patrons have enjoyed quick service and tasty offerings like the Wednesday Zinger burger, many others have been disappointed by long wait times, overpriced meals, and issues with food quality, including undercooked chicken. The food court itself suffers from cleanliness concerns, leaving a less-than-inviting atmosphere. With limited fried chicken options in the area, KFC remains a primary choice, but many customers are left longing for better service and a more hygienic dining environment. The need for improvement is evident, especially in staff diversity and overall food quality.

Last update: 17.01.2026 from: May

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★ 2.6 / 5 from 361 reviews

Was Alya H at KFC a mag?
The line is often quite long since it's one of the top choices in the food court. The experience can be inconsistent; the staff are generally friendly, but there are times when the food isn't as fresh or some items may be missing. Overall, though, the quality is usually quite good, and the staff's friendliness is a positive aspect. View all feedback.

What Anonym dislikes about KFC:
I thought i was going for fast food. I was so wrong. The wait was too long. Others around me who had been waiting for more than 10 min were told to wait another 25 minutes before they could get their meal! Just terrible! Not worth it. View all feedback.

★ ★ ★ ★ ★

This is your average fast food placeThe staff are friendly and the food is greasy but good.

★ ★ ★ ★ ★

I thought i was going for fast food. I was so wrong. The wait was too long. Others around me who had been waiting for more than 10 min were told to wait another 25 minutes before they could get their meal! Just terrible! Not worth it.

Liza

14.05.2023

★ ★ ★ ★ ★

I thought I'd eat fast. I was so wrong. Waiting was too long. Others around me waiting for more than 10 minutes were asked to wait another 25 minutes before they could get their meal! Terrible! Not worth it.

May

28.01.2024

★ ★ ★ ★ ★

Tried to order on Ubereats many time on separate days but my order always ends up being cancelled by the driver or the store.Never had a pleasant experience at this location. Both through delivery and in person.

Sarbaaz

28.01.2024

★ ★ ★ ★ ★

In simple words.... Everything about this location is awful!. Not a big fan of KFC in general but I always give them a golden chance to prove me wrong and each time they screw up again and again. Overpriced, overcooked, salty and not fresh.

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