Reviews
What Bodo Götz doesn't like about Encant:
Used to love this place and recommend it to everyone but menu, service level, and ambiance are going down hill. Lots of good dishes not on the menus anymore. Lighting is really bright and no effort to ventilate the place so you leave smelling like oil, and service isn’t very professional anymore. The place needs some TLC. View all feedback. What Vivienne Lesch likes about Encant:
When we first went, it was brilliant. booked by open table to go back, but when we arrived there was the place in darkness. no phone answer, no notification in the window, no notifications from open table. very disappointed View all feedback.
Reviews from various websites
Took two Spanish friends there not impressed really inauthentic food Bland, tasteless and at £700..
Had reservations for 7, I screwed up and showed up over 50 minutes late.
We hadn't had dinner at encant. on the day I got a call that said the restaurant was closed. last day I was sent an email that reminds me of my reservation. it...
read moreGood food but a very tight cozy space elbow to elbow at the bar, only 22 seats. If you are not looking for a 2-3 hour dinning experience but a good tasting tapa...
read moreA little puzzled by this place. We went a year ago when it was Duende and thought it was AMAZING, great friendly service, and lovely food. But going there the s...
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read moreOverall, the reviews for the restaurant suggest a mixed experience. Some customers appreciated the quick service and nicely presented food, although it was noted that the dishes were overly salted. However, there were complaints about the tight seating arrangements and lack of ambiance. The service was also criticized, with one reviewer describing it as anxious and dissatisfactory. Additionally, there were issues with reservations not being honored, which left some patrons feeling disappointed. In conclusion, while the food may be good, the poor service and inconsistent experiences may prevent repeat visits from local customers.
The food at this restaurant was delicious and more creative than other tapas places. The batatas bravas were especially good. However, the service was awful and...
read moreWe did not end up having dinner at Encant. I received a phone call on the day of our reservation informing me that the restaurant was closed. Interestingly enou...
read moreThis restaurant is a fantastic find. It has a cozy and intimate atmosphere, and it is conveniently located in the center of town. I highly recommend it.
First time we went it was brilliant. Booked through Open Table to go again but when we got there the place was in darkness. No answer on phone, no notice in win...
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